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From: Alan Badmington
Date: 13 Oct 2007
Time: 04:15:42 -0500
Remote Name: 195.194.75.225
Hi Angela, I've just spotted an error in my last post. The relevant paragraph should read as follows: "I have found that people generally accept things far more readily when they receive an explanation - particularly in relation to the benefits that they are likely to achieve". Appropriate praise and encouragement are also important. Kindest regards Alan