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From: Kellan
Date: 15 Oct 2008
Time: 08:29:14 -0500
Remote Name: 157.182.15.55
Mr. Rentschler, I really enjoyed your article! I would like to ask you though about the techniques that you use to gauge the person’s accuracy in certain situations (e.g. talking on the phone). Are there any specific tests/activities that you use or that you have found successful?