Making Peace With the Phone Or, Curse You, Alexander Graham Bell

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Using the phone- how far can you push a client?

From: Katie Smith SLP Grad Student
Date: 21 Oct 2012
Time: 16:32:06 -0500
Remote Name: 72.241.22.248

Comments

As a student I often think about the best ways to make your client feel more comfortable using the phone. In our clinic at school, we have our clients who stutter make phone calls to businesses just as you stated. However, for those clients who absolutely refuse to use the phone, what is the best way to encourage them? Or do you just wait until they are ready to use it on their own. How do you know how far you are able to push?


Last changed: 10/24/12