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From: s.m.brumfitt@sheffield
Date: 10/18/01
Time: 5:22:22 AM
Remote Name: 143.167.253.242
Thank you for your interest I think the issue is how these approaches are 'timed' in the whole intervention programme
Dealing with the anxiety and feelings about using the 'phone are essential at the beginning, but in later stages, then the structure of the conversation will become more important