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From: Judy Kuster
Date: 10/7/01
Time: 3:03:43 PM
Remote Name: 206.11.82.27
Very interesting article!
Getting people to tell their stories must be a very interesting process, Harsha. Is there a somewhat structured or formal way this is being done? Some of us as professionals need to be trained to be better listeners I suspect! Good listening/counseling skills would be a real asset.
Judy