Chris Roach is a Native-Texan with a twenty-three-year eclectic corporate career in banking, change management and litigation. He liquidated failed financial institutions throughout the United States, was a Texas banker during the financially-tumultuous 80's, and has been a litigation forensic business consultant on numerous multi-million-dollar lawsuits for the past five years. He managed staffs of hundreds and assets worth billions â-- all while secretly terrorized by the fear of interiorized stuttering! Now with the National Stuttering Association, Chris discovered self-acceptance as a stutterer and liberation from its paralyzing tentacles, fueling his advocacy efforts for the Dallas, Texas chapter, among the NSA's largest, and as founder of the new North Dallas/Plano chapter. Recently, he participated in a 2001 NSA Convention workshop entitled, Covert Stuttering Exposed!
It is always interesting to discuss the concept of “severity.” Everyone thinks they know what it means, but nobody can agree with the other person’s definition. Some people define severity in terms of the presence or absence of stuttering, but in the paper we will argue to the contrary. Indeed, fluency is more than the absence of stuttering.Severity has two major components. On the behavioral side of the coin, we can talk in terms of the frequency with which moments of stuttering occur, the duration of how long they last, the degree of associated effort or struggle that is involved, and the types of disfluencies that occur (sound/syllable repetitions, sound prolongations, hard contact, silent blocks, etc.) On the behavioral side we also have the things the person does in an attempt to postpone or avoid stuttering, and the things the person does while stuttering in an attempt to escape from it. On the emotional side of the coin, we can talk about feelings (nervous, anxious, fearful, frustration, shame, guilt,) and we can talk about the attitudes we have about stuttering (that stuttering is bad, terrible, wrong, and a sign of weakness and failure.) Severity is the sum total of all of the behavioral and emotional factors that exist for any one person, and as such, severity is a highly personal conclusion that a person draws in terms of these attitudes, feelings and behaviors.
But what about the person whose stuttering is covert? What about the person who is able to hide, conceal, repress, avoid and interiorize stuttering through such tricks and crutches as substituting one word for another work or by paraphrasing, or by answering incorrectly, saying “I don’t know” or refusing to order at all. These persons are “successful” in passing as fluent speakers, and yet the price they pay for keeping their secret hidden is an insufferable one. There is the nearly constant risk of being exposed and detected. Because of prior “successes” with avoidances, the risks of being detected are extreme.
Those who think that covert stuttering is a “mild problem” are greatly mistaken. Indeed, the problems associated with the constant vigilance necessary to “pass as a fluent speaker” are formidable. Most covert stutterers can vividly recall stuttering overtly at some point in the past, and recall earlier horrible experiences. These terrible experiences (e.g., being teased, humiliated, bullied, ridiculed) resulted in feelings of shame and denial that fueled the fires of avoidance. Many covert stutterers develop maladaptive coping strategies where they allow the prospect of overt stuttering to rule their lives. They make decisions based upon the possibility of stuttering, and they allow themselves to be “verbally handicapped” and “verbally disabled” by the possibility that they will stutter and be discovered. To them, this old adage is ever true: “It is better to remain silent and be thought a fool – then to open your mouth and erase all doubt.
What follows is a conversation between the two authors of the paper. The clinician’s comments (Hood) will be in regular type, and the comments from the person who stutters (Roach) will be in italics.
SBH: Can you give me any examples of some of the experiences you have had as a covert stutterer?
CJR: “Oh, no! He wants me to introduce a guest to the audience -- Manuel Washington. I can’t say that name! Why couldn't he be Bill Smith? Why did I ever accept the stupid position? A bank president who can't say ‘Manuel Washington.’ What a loser. Please, God, help me. They'll all know my secret. It’ll embarrass the bank. They'll never look at me the same. A fraud, a liar. I’m so sick. THAT'S it. ‘I'm sick.’ I'll simply leave. They'll never know. Someone else can introduce him. Run! Before it’s too late…Ahhh, what relief. No one found out. My secret's still safe. .... but why do I suddenly feel so diminished? So ashamed? Like I always do...."
This true story demonstrates the constant chaos that secretly terrorized my life, struggling every waking minute to meet society’s expectations while fearing its rejection by exposing my stuttering.
Considered “normal” by those who witness our uninterrupted words and intelligent contributions, we’re rewarded because we meet society’s requirements for acceptance. Considered “flawed” by those who witness our chopped speech and tense struggles, we’re penalized and stereotyped – but oddly for a different reason than experienced by overt stutterers. Blame. Let me explain.
I was born into a loving family in the rural Texas Panhandle, exhibiting a gifted potential – scholastically, athletically and socially. Expectations ran high. Conformity was required. Only the best from me was acceptable – grades, behavior and participation. My speech reflected my ambition. Rapid and incessant. Inevitably, the blocks arrived. Advice followed. “Slow down…speak more clearly…think before you speak…try harder. You can do better. Your future is counting on it.” A lifelong pattern had begun. My fluency was rewarded; the stuttering was stigmatized.
Into adulthood, the signals continued. “Stop the stuttering or consequences will follow.” “Work harder, longer, smarter. You CAN overcome the stuttering. We’ve seen you do it.” Logically, I couldn’t disagree, for my fluency capabilities implied I had a choice. “If I don’t beat this, I’m to blame,” I believed. After all, I’d perceived this message for almost forty years -- “Stuttering is MY fault.
Was I truly penalized for stuttering? Yes! Rejected jobs, declined dates, embarrassed friends, nervous co-workers. Yet, did I tap that special potential? Yes! Leadership roles, senior positions and peer recognition. Wow! How did that happen? Simple – I mastered the art of deception. I manipulated every passing moment to hide the stuttering – that horrible “weakness” that so many warned would ruin my future. I acted fluent. I was a verbal ventriloquist, able to deceive most, able to impress many.
But what did it cost to hobble the truth within me? Constant terror! Fear, panic and anxiety lived with me every waking minute and even into sleep. Thoughts of discovery paralyzed me.
SBH: I have noticed that covert stutterers often feel uncomfortable in group situations with overt stutterers. They seem to feel awkward and ill at ease, as if maybe they don’t belong. I wonder why this is?
CJR: Since we’ve devoted so much energy to be seen as fluent, we tend to follow the same “rules of the jungle” like anybody else. Instinctively, we disassociate ourselves from the flawed and challenged, in order to feel more normal about ourselves. Since most people don’t define us as stutterers, why should we see ourselves otherwise? That invites pain.
Ironically, we’re viewed suspiciously in the stuttering community for being fluent just as we’re ostracized in the fluent community for stuttering. Any disfluency is “too much” to be considered a “normal fluent speaker.” Any fluency is “too much” to be considered “a regular stutterer.” Nobody sees the lurking severe blocks and secondary characteristics hidden by our “successful” tricks. When we stutter in public, we get “the look”-- that all-so-familiar glance of surprise, questioning our mental capacity. When we speak fluently among other stutterers, we get “the look” -- that all-so-familiar glance of mistrust, questioning our understanding.
Coverts dread associating publicly with confident overt stutterers who proudly proclaim their marquis slogans, “Celebrate your stuttering! Don’t chase fluency.”For struggling covert stutterers, this message is repulsive. Since our capacity to integrate socially is more resourceful than for overt stutterers, it’s uncomfortable to openly promote our stuttering when we’ve been otherwise successful hiding it.
SBH: From what you are saying, I suspect that there must be a lot of guilt about the actual behavioral act of “stuttering,” and a lot of shame and denial attached to the label of “being a stutterer.” Have any of these been a factor for you?
CJR: Yes. I’ve felt tremendous shame but ironically not for the act of stuttering itself, but rather for the cowardly manner in which I fled from it. My effective “tricks” were not intended to disguise my stuttering, but instead to neutralize its ugly image. I schemed to maintain “control” over my speaking situations to not only ensure that my capabilities were recognized, but also to avoid the humiliation I feared would result from exposing my stuttering’s potential severity. These tricks grew so absurd and demeaning at times, I’d privately collapse in shame and humiliation.
When asked why I “talked funny,” I’d focus positively on my achievements, emphasizing how “my speech” had never deterred me. However, I felt diminished that I’d been considered so abnormal even to warrant such a discussion. Why solicit the “stutterer” label and face rejection when I had the capability to avoid that shame? Denial led me to continue honing my tricks and developing new ones to disguise the stuttering, both from others and myself. I believed that instead of a “stuttering problem,” I had a “tricks problem” – I simply needed better ones!
When my fluency was grand, I was applauded. When I stumbled, I was criticized. And by no greater critic than myself, with no greater punishment than guilt. Work harder. Keep trying. Overcome it. When I couldn’t, I was guilty of failure -- failure to control my weaknesses.
SBH: Can you tell me some of the things that caused you to work so hard, for so long, in order to hide your stuttering?
CJR: Many experiences motivated me to hide my stuttering, especially during my formative years. As a new college graduate, one job interviewer scowled when my stuttering surfaced. He openly doubted my ability to speak potentially to a board of directors as a bank examiner and declined my job application. My college girlfriend’s mother denounced me, citing my ”failure to do something about my stuttering.” In my first professional year, my boss summoned me after overhearing a routine telephone call. “Do something about that speech,” he warned, “or it will kill your career. You won’t go far.
In my career, image is crucial and the spoken message is critically judged. Consequently, I’ve felt compelled to keep the stuttering beast imprisoned, again, to conform to others’ expectations.
SBH: After working as a covert stutterer in a demanding and perfectionist work environment, where overt stuttering could appear to be a serious flaw, I guess there were lots of risks involved in becoming more open about stuttering.
CJR: Yes, the risks are real and alive! I am an independent consultant. Without the tangibles of a company history, impressive office structure and staff resources, my client must instead rely upon the intangibles of trust, word-of-mouth reputation and gut instinct to engage my services. The decision to hire me is often influenced by a single impression – image. Disfluency can erode that client’s confidence, especially when millions of his dollars are at stake.
An illustration from my early career involved an infamous mid-Western U.S. bank failure that nearly created a national economic crisis. Under intense media scrutiny and with billions of dollars at risk in hundreds of financial institutions, tensions ran high as a result of its collapse. On a scorching summer day, thousands stood in line over twelve hours to collect their insured funds. Eventually a mob packed the bank’s lobby. As federal bank liquidators, we commonly encountered angry voices and flared tempers among frustrated depositors. Like “It’s A Wonderful Life’s” George Bailey, I jumped atop a chair. To the packed lobby, I bellowed out calming – but forcefully fluent -- instructions to ease the tension. The crowd instantly quieted. All eyes focused on me. It worked! At that critical moment, anything other than confident control could have been disastrous. How ironic that one of real-life stutterer Jimmy Stewart’s beloved characters became one of my most effective ‘tricks!
More recently, I shared a conference table with a team of independent consultants vying for a lucrative contract on a billion-dollar trial. Our collective chance to secure the contract was contingent upon our individual ability to promote our talents. The deciding officials listened to our presentations cautiously. When it came my turn, I noticed several colleagues inhaled slowly. With tricks in hand, I pulled out all stops to sound fluent, while I choked inside with fear – the fear of causing economic harm to all the others if I stuttered. We won the contract…but now I felt worse! I’d have to live with this fear everyday!
SBH: What are some of the unique "tricks" you use to hide your stuttering?
CJR: All stutterers use similar techniques to avoid or escape stuttering, but because covert stutterers have fluency capabilities, we’ve utilized additional circumvention schemes, with word substitutions and paraphrasing being our favorite. We’re a walking Thesaurus, able to sound fluent for hours, days and even years, using synonyms we can pronounce in place of so many words we can’t. Many coverts simply lie, using different names and occupations – anything fluent. We’re commonly extroverted because we find more acceptance through “ fluent” personalities -- familiarity, using a listener’s first name (because we can’t pronounce their last); affable humor (to distract attention from our words); and a casual attitude (to avoid inflexible formality.) Paradoxically, many covert stutterers are incessant talkers. We’ve convinced ourselves a string of intelligent fluent words can mask the disfluencies sprinkled throughout, hoping the listener thinks, “He speaks oddly -- but he’s not dumb!” Although such behaviors risk annoyance and violate social protocol, coverts prefer those penalties rather than alternatively being labeled a “stutterer.
SBH: Can you tell me what finally got you to the point where you wanted to become more open, tolerant and accepting of your stuttering?
CJR: Fatigue. I was tired of always running scared. Reaching my mid-forties, I finally understood that my own expectations didn’t have to always take a back seat to others’ expectations. I’d become disgusted with not being in control of my life, always been shackled by fear of my stuttering’s discovery. This manifested itself during the billion-dollar contract I described earlier. I realized I’d felt anxious every day for two years! Scared of harming the case, scared of losing respect in the eyes of valued peers, scared of profile public humiliation. My fear of stuttering had paralyzed me to the point that I didn’t know how far I would go to flee the fear of humiliation.
Enough!” I said. “It’s time to change – finally.” Time to honor my expectations – not everyone else’s.
SBH: Knowing what you now know about the liberation of self-acceptance and openness, how would you counsel young covert stutterers?
CJR: Even if I had known in my youth what I’ve learned in adulthood, I cannot honestly say that I’d respond differently. We must remember in counseling our youth that we speak from a perspective of life experiences many years later compared to younger people just beginning to chart their future. For them, peer recognition, social inclusion, and competitive gain matters. These motivations naturally wane as we mature and focus on our private realms rather than our social posture. Expecting young covert stutterers’ total openness, when they encounter the same risks and consequences we once experienced, may not be realistic. Nevertheless, it is important for young stutterers to understand that the interiorized fear, guilt, shame and denial can be liberated through openness, advocacy, and acceptance; and that affiliation with others in the self-help community gives them support and opportunities that few of us ever had.
Integrate and Educate. These are my guidewords. Mainstream your life without limitation. My most valuable resource is the love of my precious wife who has nurtured and supported me over eighteen years without any regard for how fluently my words were spoken. Pursue friends abundantly. They, too, will care only about what you say, not how fluently you say it. Educate others about the truths of stuttering and the normalcy of the stutterer. Although healthy choices and proven tools are important, self-acceptance will only occur when that individual is ready – on his terms, not ours. Remember – what caused my fear of stuttering was pressure to meet others’ expectations. In the stuttering community, let’s not repeat that same dilemma for our youth.
SBH & CJR: There are at least four factors that help perpetuate stuttering.
FEAR of stuttering, fear that you might stutter, fear of looking or sounding different, and fear that the secret of your stuttering will be discovered.
for stuttering, guilt for making your listeners feel uncomfortable, guilt for
using tricks, and sometimes even guilt for having “false fluency”
because of using these tricks. DENIAL
of having a stuttering problem in the first place -- denial of the need to work
on resolving the stuttering.
DENIAL of having a stuttering problem in the first place -- denial of the need to work on resolving the stuttering.
Positive changes can be facilitated by:
ACCEPTANCE can be fostered by gradually being willing to talk more openly and honestly about stuttering. Be willing to mention your stuttering, in socially acceptable ways, to family, friends and colleagues. Emphasizing your advocacy activities in a self-help organization is an effective icebreaker. Be willing to “advertise” stuttering. Be willing to voluntarily stuttering on non-feared words. Try making some phone calls to strangers, and do some purposeful stuttering. (Check the classified advertisement’s section of the newspaper, and call to ask questions from someone who is trying to sell something.) Call some toll-free “800” numbers to inquire about something.
Recognize and accept the real fluency you have, and the “controlled fluency” or “modified stuttering” or “good talking” you earn, but do not worship the “false fluency” achieved through postponement and avoidances, or use of tricks, crutches, and other artificial means.