Page address: http://www.mnsu.edu/ext/online/help.html

Help

If... Then...
you missed the deadline for your assignment or quiz or you do not understand lecture or assignment instructions
  • Contact you instructor or teaching assistant
you cannot log in or your course does not appear after you log in into D2L
  • Verify that you are officially registered for the course and your instructor is using D2L for this course.
  • Check course start date.
  • If you just registered, it may take 1-2 days before you can log into D2L course
  • Contact D2L helpdesk at http://d2l.custhelp.com
D2L does not work properly
you have technical problems with your internet connection or computer
you cannot open/download a file
you need to find materials for your assignment
you need to learn how to use D2L tools
you want to find an online class