| Criterion Five |
As called for by its mission, the organization identifies its constituencies and serves them in ways both value. |
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| Component a |
The organization learns from the constituencies it serves and analyzes its capacity to serve their needs and expectations |
| Examples |
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The organization's commitments are shaped by its mission and its capacity to support those commitments.
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The organization practices periodic environmental scanning to understand the changing needs of its constituencies and their communities.
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The organization demonstrates attention to the diversity of the constituencies it serves.
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The organization's outreach programs respond to identified community needs.
- I n responding to external constituencies, the organization is well-served by programs such as continuing education, outreach, customized training, and extension services.
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| Component b |
The organization has the capacity and the commitment to engage with its identified constituencies and communities. |
| Examples |
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The organization's structures and processes enable effective connections with its communities.
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The organization's cocurricular activities engage students, staff, administrators, and faculty with external communities.
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The organization's educational programs connect students with external communities.
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The organization's resources—physical, financial, and human—support effective programs of engagement and service.
- Planning processes project ongoing engagement and service.
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| Component c |
The organization demonstrates its responsiveness to those constituencies that depend on it for service. |
| Examples |
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Collaborative ventures exist with other higher learning organizations and education sectors (e.g., K-12 partnerships,
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articulation arrangements, 2+2 programs).
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The organization's transfer policies and practices create an environment supportive of the mobility of learners.
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Community leaders testify to the usefulness of the organization's programs of engagement.
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The organization's programs of engagement give evidence of building effective bridges among diverse communities.
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The organization participates in partnerships focused on shared educational, economic, and social goals.
- The organization's partnerships and contractual arrangements uphold the organization's integrity
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| Component d |
Internal and external constituencies value the services the organization provides. demonstrating the evidence needed to achieve accredited status by the end of the four-year candidacy period. |
| Examples |
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The organization's evaluation of services involves the constituencies served.
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Service programs and student, faculty, and staff volunteer activities are well-received by the communities served.
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The organization's economic and workforce development activities are sought after and valued by civic and business leaders.
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External constituents participate in the organization's activities and cocurricular programs open to the public.
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The organization's facilities are available to and used by the community.
- The organization provides programs to meet the continuing education needs of licensed professionals in its community
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