About IT SolutionsPage address: http://www.mnsu.edu/its/about/
IT Solutions Office3010 Memorial Library
Minnesota State University, Mankato
Mankato, MN 56001
Phone: (507) 389-6651
Mark Johnson, Vice President for Technology and Chief Information Officer
Information and Technology Solutions (IT Solutions or ITS) positions Minnesota State University, Mankato as a leading institution in student outcomes, teaching, research, and service. We achieve this by building partnerships with our campus community, providing knowledgeable, high-quality and courteous services, and offering evidence-based, customer-focused, and innovative solutions to advance the university’s strategic goals.
IT Solutions is divided into five major areas. Each team addresses unique solutions to provide the University with reliable information technology systems and innovative solutions.
Customer Services includes three departments:
- Service Desk - Where faculty, staff, and students can go for one-stop assistance and triage for their technology requests and issues
- Campus Technology Support - Provides services such as computer imaging, lab development and support, and classroom technology design, development and support
- Campus Computer Store and Asset Management
Customer Services is led by Chief Operations Officer Mitchell Wallerstedt.
Consulting Services is made up of a team of Collegiate Technology Directors. The Technology Directors provide business analysis and strategic planning consulting services for Colleges and administrative units. The Technology Directors also serve as liaisons to help usher in adjustments to existing services or entirely new services to help promote faculty and student success.
Consulting Services is led by Assistant CIO Matthew Clay.
Technical Services provides infrastructure support on campus, including managing our physical and wireless network, managing servers, and developing infrastructure to support new and existing services.
Technical Services is led by Assistant CIO Bryan Schneider.
Application Development and Web Services
Application Development and Web Services include web site development and management and development of customized software for the University.
Application Development and Web Services is led by Assistant CIO Ted Johnson.
Academic Technology Services
Academic Technology Services provides instructional design, support, and production services for academic and research technologies.
Academic Technology Services is led by Assistant CIO Matthew Clay.
For information about specific services, please see our Service Catalog.
Information Security Services
Data and access to it is increasingly ubiquitous, and expectations and needs for access to data has become a critical aspect of our University's strategic health and viability. As a University, we have a duty to our students and ourselves to diligently protect the “confidentiality,” “integrity,” “availability,” and “accountability” of University and Student data. The Information Security Team is committed to addressing Information Security needs at the highest and lowest levels of the University.
Information Security is led by Information Security Manager Michael Menne.