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Minnesota State University, Mankato

Minnesota State University, Mankato

About Information & Technology Services

Page address: http://www.mnsu.edu/its/about/

ITS Office

3010 Memorial Library
Minnesota State University, Mankato
Mankato, MN 56001
Phone: (507) 389-6651

Ed Clark - Vice President for Technology and Chief Information Officer

Jude Higdon - Interim Associate Vice President for Technology

Mission Statement

Information and Technology Services (ITS) positions Minnesota State University, Mankato as a leading institution in student outcomes, teaching, research, and service. We achieve this by building partnerships with our campus community, providing knowledgeable, high-quality and courteous services, and offering evidence-based, customer-focused, and innovative solutions to advance the university’s strategic goals.

Organizational Structure

ITS is divided into five major departments. Each division addresses unique functions so that a steady state of operational information technology is achieved.

Customer Services

Customer Services includes three departments:

  • Service Desk - Where faculty, staff, and students can go for one-stop assistance and triage for their technology requests and issues
  • Campus Technology Support - Provides services such as computer imaging, lab development and support, and classroom technology design, development and support
  • Campus Computer Store and Asset Management 

Customer Services is led by Assistant CIO Mitchell Wallerstedt.

Consulting Services

Consulting Services is made up of a team of Collegiate Technology Directors. The Technology Directors provide business analysis and strategic planning consulting services for Colleges and administrative units. The Technology Directors also serve as liaisons to help usher in adjustments to existing services or entirely new services to help promote faculty and student success.

Consulting Services is led by Assistant CIO Matthew Clay.

Technical Services

Technical Services provides infrastructure support on campus, including managing our physical and wireless network, managing servers, and developing infrastructure to support new and existing services.

Technical Services is led by Assistant CIO Bryan Schneider.

Application Development and Web Services

Application Development and Web Services include web site development and management and development of customized software for the University.

Application Development and Web Services is led by Assistant CIO Ted Johnson.

Academic Technology Services

Academic Technology Services provides instructional design, support, and production services for academic and research technologies.

For information about specific services, please see our Service Catalog.