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Minnesota State University, Mankato

Minnesota State University, Mankato

About Information & Technology Services

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Mission Statement

Information and Technology Services (ITS) positions Minnesota State University, Mankato as a leading institution in student outcomes, teaching, research, and service. We achieve this by building partnerships with our campus community, providing knowledgeable, high-quality and courteous services, and offering evidence-based, customer-focused, and innovative solutions to advance the university’s strategic goals.

The Office of Information and Technology Services is led by Ed Clark, the University's Vice President for Technology and Chief Information Officer.

Organizational Structure

ITS office address

Information & Technology Services
3010 Memorial Library
Minnesota State University, Mankato
Mankato, MN 56001
Phone: (507) 389-6651
Fax: (507) 389-6115

ITS Departments

ITS is divided into five major departments. We briefly explain our organization below. For information about specific services, please see our Service Catalog.

Customer Services

Customer Services, led by Assistant CIO Mitchell Wallerstedt, includes three departments: the Service Desk, led by Sr. Director Dawn Leech, where faculty, staff, and students can go for one-stop assistance and triage for their technology requests and issues; Campus Technology Support, led by Sr. Director Michael Dodd, which provides services such as computer imaging, lab development and support, and classroom technology design, development and support; and the Campus Computer Store and Asset Management team.

Consulting Services

Led by Assistant CIO Matthew Clay, Consulting Services includes the team of Collegiate Technology Directors. The Technology Directors provide business analysis and strategic planning consulting services for Colleges and administrative units, as well as serving as a liaison back to ITS to request and help usher in adjustments to existing services or entirely new services to help promote faculty and student success.

Technical Services

Technical Services, led by Assistant CIO Bryan Schneider, provides infrastructure support on campus, including managing our physical and wireless network, managing servers, and develping infrastructure to support new and existing services.

Application Development and Web Services

Application Development and Web Services is led by Assistant CIO Ted Johnson. Their services include web site development and management, and development of customized software for the University.

Academic Technology Services

Led by Assistant CIO Jude Higdon, Academic Technology Services provides instructional design, support, and production services for academic and research technologies.