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Minnesota State University, Mankato
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What is Qualtrics?

Qualtrics is a web-based software that allows for a creative, collaborative and highly customized user response collection. The pilot for this project was funded through a partnership with the College of Allied Health and Nursing, the College of Social and Behavioral Sciences, Graduate Studies and Research, and IT Solutions.

You are able to reach your audience in a variety of ways using surveys, questionnaires and polls. These response collections can be used to aid in faculty, staff or student research, event and activity feedback, and course and program reflection, just to name a few. Individuals, small groups or even entire classes or organizations can participate together to create a single response mechanism and not be bound by location. That survey instrument can then be distributed by all contributors to obtain responses.

Qualtrics is considered one of the best survey tools and is used by peer institutions and industries from health care to big business. The tool includes over 100 different permutations of question types as well as the ability to create logic and triggers based on responses. Quizzes can also include randomized questions and the ability to add customized JavaScripting. Qualtrics can be tailored to meet a wide variety of response collection specifications for research, evaluation, and polling purposes.


Helpful Links

How Do I Use Qualtrics

Qualtrics Design and Logic


  • ITS does not directly support Qualtrics, as our license include excellent customer service and support from the company itself. To engage the support team at Qualtrics:
    1. OPTION 1: Call Qualtrics Support at 800-340-9194.
    2. OPTION 2: Email Qualtrics Support.
    3. OPTION 3: Use their online support system.
      1. Login to Qualtrics using your StarID and password.
      2. Click the "Support & Feedback" link in the top right corner of the screen (pictured below).
      3. Fill out the form.
        Qualtrics Support & Feedback button.