Getting Help

Who to contact when technology isn't working for you

IT Service Desk: your first point of contact

The IT Service Desk is your first point of contact for most issues with technology at Minnesota State Mankato. They'll help you with email, file storage, network access and other challenges. Call us at 507-389-6654 or email servicedesk@mnsu.edu.

Problems in other categories can be most quickly resolved by contacting these help areas directly:

• Desire2Learn:
  for students and faculty working with D2L issues.
• ResTech Services:
  for students living in residence halls with technical issues.
• COB Laptop:
  for College of Business students seeking support for their laptop computers.

Quick Tips

Got a question?

Answers to commonly asked questions as well as commonly requested documentation can now be found online using the Maverick OneStop.

Phishing E-mails

Please remember that Information & Technology Services will never send you an e-mail message requesting your user name or password for any reason. If you receive a message requesting your personal information, please forward it to spam@mnsu.edu and delete it. Do not respond to any request with your user name, password, or other personal information.