shortcut to content
Minnesota State University, Mankato
Minnesota State University, Mankato
Page address:
Service Desk

Information & Technology Service Desk

The Service Desk provides support for administrative, academic and student computer questions via walk-in, telephone, e-mail, the Service Cloud Incident Management system and remote assistance.

Answers to commonly asked questions and documentation can be found online.

IT Service Desk Can Assist In:

Campus Password Change

Change your password(s) and settings for campus email, file sharing, and other campus services.

Tracking Your Help Request

When you call the IT Service Desk, they will ask for your MSU Tech ID so they can track the incident and respond to you using your campus contact information. To check on issues previously submitted to the Service Desk or to submit a new ticket, please use the Self-Service Service Desk System.

Acadmic Year Business Hours:

Phone: 507-389-6654
Walk-in: Memorial Library 3010

M–Fri: 7:30am – 7:00pm
*Sat: 10:00am – 3:00pm
*Sun: 11:30am – 8:00pm
*Phone support only


During the Thanksgivings holiday we will have the following hours:

Wednesday 11/25/15 – 7:30a.m. to 4:30p.m.

Thursday 11/26/15 - Closed 

Friday 11/27/15- Closed

Saturday 11/28/15 – Closed 

Normal hours will resume on Monday 11/30/15