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ResTech Services

Page address: http://www.mnsu.edu/its/restech/

ResTech Services offers comprehensive computer support to residence hall students at no cost. Support is offered by appointment only.

Location:

[JPG] ResTech at Carkoski Commons (242 KiB) (CC 0006)

Support includes:

  • Network connectivity support
  • Network card installation
  • Installation and configuration of antivirus software
  • Virus and worm removal
  • Malware (spyware and adware) removal
  • Windows update support
  • Web browser installation
  • Operating system installation

Support does not include peripheral and personal electronic devices such as printers, scanners, PDA's, etc.

There are several ways to schedule an appointment with ResTech Services:

What to bring to an appointment:

  • Your laptop or desktop computer with power cord only.
  • If you are unable to connect to the network, please also bring your Ethernet cable.

Appointment rules:

  • Incomplete appointment information could result in cancellation.
  • Appointments are limited to 30 minutes. Please be on time.
  • ResTech Services has the right to cancel, override, and modify your appointment if needed.
  • ResTech Services reserves the right to refuse service if your computer does not meet the minimum system requirements.
  • If ResTech Services staff member is unable to resolve the issue during your appointment, you may be asked to leave your computer at the location until the problem can be solved.

ResTech On-line Appointment Setup form will allow you request a time and location to meet with ResTech support.

Regular academic semester hours:

Appointment times may vary slightly due to the needs of students and ResTech Services staff.

ResTech hours
Day\Location Carkoski ResTech Services Gage ResTech Services
Sunday Summer hours by appt only. Summer hours by appt only.
Monday Summer hours by appt only. Summer hours by appt only.
Tuesday Summer hours by appt only. Summer hours by appt only.
Wednesday Summer hours by appt only. Summer hours by appt only.
Thursday Summer hours by appt only. Summer hours by appt only.

For assistance during academic breaks and summer sessions, please contact the ITS Help Desk at 389-6654 or email restechservices@mnsu.edu.