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Minnesota State University, Mankato
Minnesota State University, Mankato

Service Outages

Page address: http://www.mnsu.edu/its/services/outages.html

For specific questions about these outages, please contact the Service Desk.

Campus Identity Management

TitleStar ID Sync issues
Systems AffectedAD Password Syncing
Severity LevelService Impacted
CommentsWorking with MNSCU to resolve the issue
Outage Start03/11/2017 09:03 AM Sat
Restoration ETA
Outage Completion

ITSM Tool Administration

TitleCherwell Customer Internal Open Incidents
Systems AffectedCherwell
Severity LevelService Impacted
CommentsCustomer Internal Count for Open Incidents does not display the correct number. The number is typically 1 or 2 off. The reason for this is due to vaules being missing on the expression that it calls. This is a system wide issue.
Outage Start02/09/2016 12:02 AM Tue
Restoration ETA
Outage Completion

SharePoint Infrastructure

TitleSharePoint Search
Systems Affectedspsearch01, spsearch02
Severity LevelService Impacted
Comments
Everything in sharepoint should be working except the search.  The certificate for search expired last week.  Working on replacing the certificate.
Outage Start03/06/2017 12:03 AM Mon
Restoration ETA
Outage Completion

SharePoint Site

TitleSharePoint Search
Systems Affectedspsearch01, spsearch02
Severity LevelService Impacted
Comments
Everything in sharepoint should be working except the search.  The certificate for search expired last week.  Working on replacing the certificate.
Outage Start03/06/2017 12:03 AM Mon
Restoration ETA
Outage Completion