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ITV Frequently Asked Questions

Page address: http://www.mnsu.edu/its/video/itv/faq.html

Q. How do I initiate an ITV course?

A. Policies and procedures for initiating an ITV course can be found on the initiating class page.

Q. Who do I contact to initiate an ITV course?

A. At MSU, the contact person would be Jerald Anderson. He can be contacted in the following ways: Cell Phone 507-327-0660 or Office 389-5947. The contact person will be different from different ITV sites.

Q. When do I need to contact a person for initiating an ITV course?

A. You should make contact at least one year in advance.

Q. How do I create my ITV course?

A. Much information on creating an ITV class is given on the student guide page. This page gives some basic guidelines on what types of materials to use for distanced learning as well as some skills that can be used to enhance your viewers' ITV experience.

Q. Who do I contact if I run into trouble during my ITV course?

A. ITV assistants are asked to devote their time to the same length of time the ITV class is aired, and allow for an additional half hour for early arrival and late departure. Problems can materialize at any time. The technicians are present to quickly find the cause of the problem, identify if it is local or network and contact additional support personal if needed.