Frequently Asked Questions

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Frequently Asked Questions

 

 

When Will I Get My MavCard - Students?

Freshman and Transfer students will receive their first MavCard during orientations (by filling out a MavCard Application and by having your picture taken) or when they arrive on campus in the fall. Please bring picture identification (i.e., driver's license, passport) with you. Your picture will be taken. No hats or caps are allowed

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When Will I Get My MavCard - Faculty / Staff?

New MSU Faculty and Staff can come to the MavCard office after their department has processed their paper work with Human Resources. We will verify your employment with the department. Bring a picture id.

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Does the MavCard Cost Anything?

Your first MavCard does not cost anything. If your MavCard is lost or it was stolen, or damaged replacement cost is $15. The replacement cost is payable at the MavCard Office.

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I See Different Looking MavCards, What's the Difference?

The latest MavCard was designed during Spring 2006. The latest MavCard has a scene with the bell tower, and Alumni Arch in the background. Anyone with an older MavCard (June 1994 - May 2004) can have their card replaced for free as long as you turn in your old card. There are older MSU IDs floating around as well.

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Do I Need a MavCard to Register for Classes?

No. Instructions to register for classes, refer to the Registration Overview.

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I'm a PSEO (Post Secondary Enrollment Option) student - What do I for a Student ID?

After you have attended a PSEO orientation session and registered for classes, you will be instructed to stop by the MavCard Office to get a MavCard. A PSEO MavCard will have your photo, name, Tech ID, barcode printed on back, and MavCash functionality. If you continue your studies at MSU after PSEO status, you can get a MavCard with ATM/Debit Card functionality.

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What is MavCASH?

MavCASH is the name given to the money you use for on-campus vending, photocopying, select purchases at the on-campus Barnes and Noble Bookstore and University Dining Services.

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What's the difference between Flex Dollars and MavCASH?

Meal Plans and Flex Dollars are associated with University Dining Services. Meal Plans and Flex Dollars are maintained by the MSU University Dining Services.

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Does the MavCard Have a Financial Institution Choice?

The MavCard has partnered with TCF Bank.

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What is Interlink?

Interlink is an online point-of-sale (POS) network developed by VISA. This POS network allows you to use your MavCard ATM/Debit Stripe anywhere the Interlink logo is displayed. You need to know your TCF Bank PIN to make a debit card transaction. Interlink functions differently than a check card, when you type in your TCF Bank PIN at a merchant terminal, your account is checked to see if you have enough money to make the transaction; a check card is like an electronic check.

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What Happens to My MavCASH if My MavCard is Lost or Stolen?

The MavCASH balance is an online system. You can log-in and place a hold on your funds.

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What Happens if My MavCard is Captured by an ATM Machine?

MavCards may be captured or detained in ATMs due to machine malfunction or user error (PIN typed in too many times). MavCards captured in ATMs are destroyed as per banking regulations and will be treated as a lost card. Your MavCard is functions as an ATM card when linked to a TCF Bank Account.

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I've Graduated, Can I Still Use My MavCard?

Yes, but not all the features on the card are available to you. If you would like to continue to use the library to check out books and materials, you can become a supporting member of the MSU Alumni Association to receive those benefits. Note: Since you are no longer paying student fees, the MavCards barcode will not grant you admittance to athletic events or student development programs and activities. Your MavCard/TCF Bank Account will still function like an ATM/Debit card if you have funds in the account.

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I've Graduated, and I've lost my MavCard, and I Would Like to Use the Memorial Library, Can I Get a New MavCard?

MSU Alumni Relations offers the MSU Alumni Card (the MavCard Office makes them) if you are a supporting member of the MSU Alumni Association. Your barcode is printed on the front of the Alumni Card. Contact MSU Alumni Relations at 507-389-1515 or email alumni@mnsu.edu for further information. If you have other Alumni questions, check out the Alumni site.

MSU Memorial Library policy and procedures state that you may borrow materials if you are a/an:

    • Student or staff from MSU
    • Student from other colleges and universities in Minnesota
    • MSU Alumni
    • Public library patron carrying a valid Minnesota public library card

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