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Minnesota State University, Mankato

Minnesota State University, Mankato
New Students and Family Programs

FAQs

Page address: http://www.mnsu.edu/newstudent/orientation/extended/faqs.html

Frequently Asked Questions (Extended and Online Learner Orientation)

 

Who qualifies as an online or extended learner?

If you are completing your degree entirely online or are completing a program at one of our partnership locations such as Edina, Normandale, Mesabi Range, etc., you would be an online or extended learner. For a list of online or extended learning programs visit the College of University Extended Education website

 

Can I complete Online/Extended Learner Orientation even if I am an taking courses primarily on the Mankato campus?

No, you may not. Online/Extended Learner Orientation is designed for the distance learner who doesn’t attend classes on the Mankato campus. The information for Online/Extended Learner is specifically geared towards distance education and services.

 

How do I register for Extended/Online Learner Orientation?

First, you must be admitted to the University. Once you receive an invitation by mail, you may register for Orientation. Follow the directions on the Register for Orientation page. After answering the initial questions you will be directed to the appropriate orientation for you and an email will be sent to you with directions on how to complete the online orientation module.

 

I received an invitation for an orientation. Do I need to attend an on-campus orientation program?

You do not have to completed the on-campus orientation, however you do need to complete the online orientation program.  Follow follow the directions for how to register for Orientation on that invitation. If you answer the questions correctly, it will direct you to register for an online orientation program. All Online/Extended Learners must register for orientation online, there is not register by mail option. 

 

Once I successfully complete online orientation, how long until I can register for my classes?

It takes 3-5 business days to process your online orientation results. After this time period, your orientation hold will be removed. You will be able to register as soon as your registration window opens and your hold is lifted.

 

How do I know my orientation hold has been lifted?

We do not notify you when your hold is lifted, however when you log in to E-Services, an orientation hold will no longer be visible on your dashboard. You will not be able to register until your hold is lifted and your registration window opens.

 

It has been longer than five (5) business days since I completed online orientation and I still have an orientation hold, what should I do?

Call the Office of New Student and Family Programs at 507-389-5498 for assistance.

 

How do I register for my classes once I have completed online orientation and my orientation hold is removed?

Registration information and directions can be found on the registration website in the Office of the Registrar.  This [PDF] registration handout (358 KiB)provides information on how to use E-Services to register for classes.

 

My orientation hold is removed, but I am not able to register. What should I do?

First, check to see if you have any additional holds. If you have holds, contact the department or school in which those holds occurred. Second, check to see if your registration window has opened. If it has not opened, you will need to wait until that date to register. Any additional questions about the registration process, contact the Office of the Registrar at 507-389-2252.

 

If I have questions about Online/Extended Learner programs that are not related to orientation, who should I contact?

Please contact the College of University Extended Education at http://www.mnsu.edu/ext/contact.html.

 

What student resources are available to online and extended learning students?

There are a variety of resources available to you. To review the multiple resources, visit the Student Resources website.

 

 For more information on the College of University Extended Education visit http://www.mnsu.edu/ext/.