FAQs

Frequently Asked Questions (Extended and Online Learner Orientation)

 

Who qualifies as an Online or Extended Learner?

If you are completing your degree entirely online (no on campus courses) or are completing a program at one of our satellite locations such as our campus in Edina (7700 France), Normandale, etc., you would be an online or extended learner. For a list of Online or Extended Learning programs visit the College of Extended Learning website. 

 

Can I complete Online/Extended Learner Orientation even if I am an on campus student at our Mankato location?

No, you may not. Online/Extended Learner Orientation is designed for the distance learner who doesn’t attend classes on the Minnesota State University, Mankato campus. The information for Online/Extended Learner is specifically geared towards distance education and services.
 

 

How do I register for Extended and Online Learner Orientation?

First you must be admitted to the University. Once you receive an invitation by mail, you may register for Orientation. Follow the directions on the Register for Orientation page. After answering the initial questions you will be directed to the appropriate Orientation for you and an email will be sent to you with directions on how to complete the online modules.

 

I am an Online Degree Completion/Extended Learner, but received an on campus invitation for Orientation. Do I need to attend an on campus program?

No. However, please follow the directions for how to register for Orientation on that invitation. It will lead you to the correct Orientation program for you. All Online/Extended Learners must register for Orientation online. 

 

Once I successfully complete Online Orientation, how long until I can register for my classes?

It takes 3-5 business days to process your Online Orientation results. After this time period, your Orientation hold will be removed. You will be able to register as soon as your registration window opens and your hold is lifted.

 

How do I know my Orientation hold has been lifted?

We do not notify you when your hold is lifted. If your registration window is open, just try to register 3-5 business days after completing your Online Orientation module. You will not be able to register until your hold is lifted.

 

It has been longer than five (5) business days since I completed Online Orientation and I still have an Orientation Hold, what should I do?

Call the Office of New Student and Family Programs at 507-389-5498 for assistance.

 

Who is my academic advisor?

At the end of the online orientation module you will see contact information for advisors in your specific area as each program has a different contact. In general, Erin Harley works with most online degree completion and extended learning programs at MSU Mankato. 

 

How do I register for my classes once I have completed online orientation and my orientation hold is removed?

Registration information and directions can be found on the Registration website in the Office of the Registrar.  

 

My Orientation Hold is removed, but I am not able to register. What should I do?

First, check to see if you have any additional holds. If you have holds, contact the department or school in which those holds occurred. Second, check to see if your registration window has opened. If it has not opened, you will need to wait until that date to register. Any additional questions about the registration process, contact the Office of the Registrar at 507-389-2252.

 

If I have questions about Online or Extended Learner programs that are not related to orientation, who should I contact?

Please contact the College of Extended Learning at http://www.mnsu.edu/ext/contact.html.

 

What student resources are available to Online and Extended Learning students?

There are a variety of resources available to these students. To review the multiple resources, visit the Student Resources website.

 

 For more information on the College of Extended Learning visit http://www.mnsu.edu/ext/.