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Minnesota State University, Mankato
Minnesota State University, Mankato

Registration Problems

Page address: http://www.mnsu.edu/registrar/comregproblems.html

There are many reasons students are unable to enroll in a class. Some of the most common reasons are listed below, along with the error message given and possible solutions to the problem.

To resolve many of these problems you will need to contact the instructor or department responsible for the course and request that they enter an electronic override of the edit (error) to grant you permission to register. To do this, if they choose to, they will need your name, tech ID, and the course ID. Once they have entered the override, you will have to log into E-services and actually register for the course.

The course is full.  The enrollment maximum has been met.
(error 13: Requested course is full)

The number of people eligible to enroll in the course has been reached, so there are no seats left. Contact the course instructor or department to see if he/she is able to allow additional students to enroll in their course section.

The course requires special permission from the instructor.
(error 12: Course requires special permission)

Some courses are set up so that the instructor can monitor exactly who enrolls in the class. These courses require special permission from the instructor in order to enroll. Contact the instructor to see whether they will make it possible for you to register.  If you are unable to contact the instructor, please contact the department offering the course.

The course is upper division.
(error 24: Student program required for this course)

Courses numbered in the 300's and 400's are considered upper division. Students may enroll in these courses only if they have been given permission to take upper division courses. This permission is granted by the department of your major and/or the Student Relations Coordinator for the college of your major. For individual courses that are not in your major, contact the department offering the course and ask for permission.

The course is graduate level.
(error 21: Admission Status required for this course)

Normally, undergraduate students are not able to register for courses numbered in the 500's or 600's which indicate graduate level. Often there are courses at the 400 level running with the 500 level courses for which you should be registering.  If you wish to become a graduate student, contact the College of Graduate Studies and Research at grad@mnsu.edu.

You are not fully admitted to the University.
(error 21: Admission Status required for this course)

Undergraduate students should contact the Office of Undergraduate Admissions.
Graduate students should contact the College of Graduate Studies and Research.
Non-degree seeking students should contact the Registration Help Center.

The course requires prerequisites or minimum test scores.
(error 68: Student must take/pass test or satisfy course pre-reqs)

Some departments have courses for which you cannot register unless you have completed other courses or have earned a minimum score on a placement test.
Contact the department responsible for the course to see whether they will make an exception to the prerequisite/test requirement, making it possible for you to register.

You have a hold preventing registration.
(error 6: Student on hold)

Contact the office responsible for the hold to see whether they will end the hold or temporarily bypass it making it possible for you to register.  Consult the list of common holds to determine which office to contact.

The course requires a minimum GPA in order to register.
(error 25: Minimum GPA required for this course)

Contact the department offering the course or their advising center/Student Relations Coordinator.

You cannot enroll in more credits.
(error 26: Exceeds maximum credits allowed for this course)

The maximum number of credits students may be enrolled in for Fall, Spring, or Summer terms, is governed by the following:

Undergraduate Students

  • Maximum of 18 credits without any permission
  • 19-21 credits with overload permission of your faculty advisor and department chair
  • 22-24 credits with overload permission of your faculty advisor, department chair, and college dean
  • 25-27 credits with overload permission of your faculty advisor, department chair, college dean, and Vice President for Academic Affairs
  • 28 or more credits only under exceptional circumstances with the permission of the Office of Academic Affairs

Graduate Students

  • Maximum of 12 credits without any permission
  • 13 or more credits with overload permission of your major advisor and the Graduate Dean

There are forms for both undergraduate credit overload and graduate credit overload available online that are used to gather the permissions necessary to take more credits.

The Registration Help Center is always available to help you with any of the above situations, answer any of your registration questions, and assist you with whatever registration issues arise.

Questions concerning registration problems should be directed to

the Registration Help Center

room:  WA 132; phone:  389-2252