Common ProblemsPage address: http://www.mnsu.edu/registrar/darsproblems.html
IF YOU ARE HAVING ISSUES WITH THE PIE CHART:
The following are questions/issues often posed by students concerning DARS, along with their most likely answers.
Most problems revolve around the information that is on file for students in the records system. It is not uncommon for information on file to be outdated or incomplete and since DARS utilizes this data, in those cases it will produce audits that do not fit your current situation. The most common solution to this type of problem is to have the department of your major update the information on file.
"I can't get an audit." [why?]
"My audit is being run for an incorrect degree/major/minor/catalog year." [why?]
"My transfer work is not showing on my audit." [why?]
"Many of my transfer courses show up on the audit having TRF instead of a number following the department." [why?]
"I have two majors, but they aren't both listed on my audit." [why?]
"I think my audit is wrong." [why?]
Questions concerning transfer work should be directed to
room: WA 132; phone: 389-5265
Questions concerning DARS should be directed to
"I can't get an audit." [top of page]
There are a number of different reasons why you may not be able to get an audit.
The catalog requirements for your program may not yet be encoded in DARS.
This is something that is only solved by waiting until the coding has been done by the Office of the Registrar. However, you can go to the Campus Hub and obtain a general education audit for your catalog year, which in conjunction with the catalog and your advisor, may suffice until your program is encoded.
Your major may require a concentration that has not been entered into the records system.
In that case, you would contact the department of your major to have the proper information entered.
There could be some information on file that is incorrect.
A major that is not valid for the catalog you are following, for example. The resolution in this case is to contact the department of your major to have the information corrected.
Your major on file could be a "pre" major.
Many departments enter pre-majors for students to indicate that the student has not been actually admitted to the major. Pre-majors that lead to majors which can be graduated with will get audits. These audits will only contain general education requirements. Pre-majors that represent areas where degrees are not granted (Pre-Law, for example), will not obtain any audit.
Your major on file could be a graduate level major.
We do not create graduate level programs in DARS at this time. Such majors (Masters degree programs, for example), will not obtain any audit.
Your major on file could be a certificate program.
We do not create certificate programs in DARS at this time. Such majors will not obtain any audit.
"My audit is being run for an incorrect degree/major/minor/catalog year." [top of page]
This probably indicates that your information on file in the records system is either incorrect or incorrectly entered.
There may be a previous major or minor that has not been eliminated or possibly your latest major has not been entered completely.
Departments can make all of these changes. The solution is to go to the department of your major and have them check and change your information on file.
"My transfer work is not showing on my audit." [top of page]
Transfer work is only shown on a DARS audit for those students admitted to the University from Fall 2003 onward.
Students admitted at an earlier time should use the evaluation sheet given to them at the time of their transfer in conjunction with their audit.
For questions on transfer work, contact the Transfer Evaluations Department of the Office of the Registrar
"Many of my transfer courses show up on the audit having TRF instead of a number following the department." [top of page]
When transfer work appears having TRF after the department, rather than a course number, it means that the course was not made equivalent to any particular Minnesota State University, Mankato course.
In a sense, MATHTRF is a generic mathematics course. It is not equivalent to any particular mathematics course here, but it is recognized as being a mathematics course.
If you feel that a particular TRF course should be equivalent to a certain Minnesota State University, Mankato course, you should approach the department that offers such courses to see if they will approve an equivalency or make a substitution in your case.
"I have two majors, but they aren't both listed on my audit." [top of page]
DARS audits only show one major.
If you have more than one major, a separate audit will be generated for each one.
"I think my audit is wrong." [top of page]
You could be correct and your courses may not be placed in the proper spots on the audit.
It could also be the case that the audit is working properly, but it is using a different catalog than you are or that the catalog (and therefore DARS) says something slightly different than you have heard somewhere else.
Most, but not all, special agreements that you may have made with your department (such as substitutions or waivers) are reflected in DARS.
Thus, you may be expecting to see something that is true, but that DARS will not show. In this case, you can check with the Graduation Department in the Office of the Registrar (email: email@example.com) to see that they have your exception on file.
Transfer work is not part of the DARS audit for all students.
Only those students admitted to the University from Fall 2003 onward will have transfer work on their audit. Thus, you may be expecting to see something that is on file, but will not show up in your audit. In this case, you can use the evaluation sheet given to you upon transferring to Minnesota State University, Mankato in conjunction with your audit. You can also check with the Transfer Evaluations Department in the Office of the Registrar (email: firstname.lastname@example.org) for detailed information on your transfer work.
If you believe there is an actual error in your audit, send an email to DARS-Questions@mnsu.edu. Make sure you send your tech ID along with a description of the problem. Normally these emails are answered within a day of being received.