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Minnesota State University, Mankato
Minnesota State University, Mankato

Captioning Videos

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The Americans with Disabilities Act (ADA) of 1990 reinforced the provisions of the Rehabilitation Act of 1973by requiring Minnesota State University, Mankato to be fully accessible to all students.  Using captioned materials is expected in all classrooms (onsite and online) for all students regardless of accommodation requests.
All requested digitized/captioned videos will be placed into your Media Manager site.  Minnesota State Mankato's Media Manager enables you to share your videos in D2L while granting student access based on authenticated D2L access. 
Media will remain in Media Manager where you can actively manage your media each semester.  Any copyrighted materials that are digitized/captioned by Academic Technology Services (ATS) must comply with Copyright and Fair Use regulations.
Please contact the ITS Service Desk if you have questions regarding Copyright and Fair Use.

Captioning Media Guidelines

The University uses 3Play Media, a third-party captioning service.  We currently have ITS staff available to assist faculty in getting materials captioned.  Guidelines to submit a request are as follows:
1. Contact the ITS Service Desk with your request.  You may do this one of three ways:
2. Identify:
  • Title(s) of all purchased or faculty made videos, online clips, etc. that require captioning
  • Course name(s) and section number(s) that will be viewing the video
  • Due date(s) of when you will need the media available for viewing
3. You will be contacted by someone from Academic Technology Services (ATS) to finalize details regarding your request.  You will be asked to provide the media (VHS, DVD, YouTube, electronic link) and the transcript (if existing) to Academic Technology Services in ITS. 
Note:  If you are using media that is owned by the Minnesota State Mankato Library it is possible that given the titles and/or call numbers, ATS can retrieve the requested media from the ERC.


  • How long does the captioning process take?
  • It takes approximately 4 to 5 business days for captioning requests.  This depends on project load at the time of request.
  • Is there any cost to the requesting department?
  • There is no cost to the requesting department for digitizing requests.
  • What differences are there between closed and open captioning?
  • Closed captioning (and subtitling) allows for the captions to be turned on or off.  Open captions include the same text as closed captions, but the captions are a permanent part of the media, and cannot typically be turned off.
  • What is a transcript?
  • A transcript is a word-for-word text document created by listening to the video and typing the text.  All media that is captioned by 3Play Media comes with the option of a transcript that is downloadable in several different file formats