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Minnesota State University, Mankato

Minnesota State University, Mankato
Accessibility Resources

Captioning Videos

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By federal law, students who are deaf or hard of hearing must receive timely equal access to all course curriculum.  Watching a video that is not captioned is not equal access.  Expecting students to take a video home to watch later is not equal access and expecting students to absorb all that is in a film via a sign language interpreter is not equal access. 
We as an institution are legally responsible to make sure all we do is accessible to students with disabilities.  
There are available staff in ITS to help faculty get their materials captioned. The steps to get videos captioned through the Minnesota State Mankato ITS department are as follows:
1.      Identify all purchased or faculty made videos, online clips, etc.  that need captions.
2.      Obtain a transcript of the video by contacting the company or producer of the video.  Transcribing videos is quite costly so we appreciate your efforts to locate the transcript.  If a transcript is not available ITS staff will assist in getting a transcript made. 
3.      Contact the ITS Help Desk with a request for video captioning. You may do this one of three ways. You can call x6654, email, or use the one stop help fill out the information and choose video services.
4.      You will be contacted by someone from ITS. They will ask you to send the video (VHS, DVD, YouTube, electronic link) and the transcript to Video Services (ITS) or hand deliver to up to ITS.


*How long does the process take?

Approximately two weeks for a 1-hour video, depending on project load at the time, actual length of video, and whether or not the video is closed-captioned to begin with.

*Is there any cost to the requesting department?

No, however, some projects are sent out to be transcribed at the rate of $2.70 per minute of video.  That money comes from a fund managed by Accessibility Resources.

*What differences are there between closed and opened captioning?

Closed captioning (and subtitling) offer the option of turning the captions on and off.  With opened captioning the test is always present

*What is a transcript?

A word-for-word text document created by listening to the video and typing the text.  It is a very time consuming and labor-intensive step in the process.


Finally, please make sure your classroom has the technology needed to show the captions and practice turning the caption feature on in advance to avoid delays and confusion during class. The ITS Help Desk (x3221) can assist faculty with making sure their classrooms are set up to show captioned materials. Deaf and hard of hearing students grow weary of always being the reason a class is delayed so taking proactive steps to make sure the captioning technology is installed and working will go a long way to helping the student feel included in the class.