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From: LM
Date: 25 Apr 2010
Time: 19:17:57 -0500
Remote Name: 70.187.186.68
Hi Nina, Thank you for sharing this "nugget" it is very helpful. I just have one question what do youuse during the one thumb up phase to monitor "real-time" speech? Do you have them watch something or listen to a recordingor is it just conversatin between you and the client? Hope to hear from you soon thanks LM