Contact Information

For questions about symptoms, testing, or risk of COVID-19, call the Student Health Services COVID Healthcare Hotline at 507-389-5591 or the Minnesota Department of Health hotline at 651-297-1304 or 800-657-3504.

To report a positive COVID case among our campus community, call the COVID Reporting Hotline at 507-389-2030.

Students that need assistance with services should contact the Student Affairs Office at student-affairs@mnsu.edu or 507-389-2121.

For general questions, contact the Provost’s Office at provost@mnsu.edu or 507-389-1333.

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Zoom Video Conferencing

All students, faculty, and staff have access to a premium university Zoom account. Find tips and support for using Zoom on our Zoom website. You can also download the outlook plugin or University branded Zoom backgrounds.

Zoom Support

If You Test Positive to COVID-19

Minnesota State University, Mankato values the health and safety its students, employees, and visitors. To assist with maintaining a healthy campus community, the University asks students, employees, and visitors to follow these notification procedures to assist with any response to positive COVID-19 cases.

Student Notification Process

Employee Notification Process

Visitor/Vendor/Contractor Notification Process

If you test positive

If you test positive for COVID-19, stay home and away from others (isolate) for 5 days, even if you do not have symptoms. Follow the isolation guidelines.
- If you are a student living on campus, please follow the procedures to secure an isolation space.
- Promptly call the Campus Reporting Hotline at 507-389-2030 and report your absence to your supervisor and/or classroom instructors.
Symptoms may appear up to 14 days after you are close to someone with COVID-19 (exposed).
You can spread COVID-19 to others several days before you have any symptoms, or even if you never have any symptoms of COVID-19.
If you have been fully vaccinated and test positive for COVID-19, you still need to stay home and away from others.
Seek medical care right away if your symptoms get worse or you have difficulty breathing. Before going to the doctor's office or emergency room, call ahead and tell them your symptoms. They will tell you what to do.
Return to work or school when:
- It has been 5 days since you first felt sick
  AND
- You have had no fever (your temperature is 100.4 degrees Fahrenheit or lower) for at least 24 hours, without using medicine that lowers fevers
  AND
- You feel better. Your cough, shortness of breath, or other symptoms are better.
There is no need/requirement for a negative COVID test to return to work/school.
For questions related to the coronavirus pandemic, students may contact:
- Student Health Services
  (507) 389-5591
  Monday - Friday 8:00 a.m. - 4:30 p.m.
- COVID-19 Public Hotline
  (833) 431-2053
  Monday - Friday 9:00 a.m. - 7:00 p.m.
  Saturday 10:00 a.m. - 6:00 p.m.

Employees

Employees should report their work status to their supervisor as soon as possible and/or prior to the start of their next work shift. Your supervisor will determine if your duties temporarily can be performed through telework. If they cannot, you must take leave. Employees that need assistance with any applicable leave policies or benefits should contact Human Resources at hr@mnsu.edu or (507) 389-2015.

Other Important Reminders

A suspected case or notice of a positive COVID-19 is serious and calls for action. At the same time, there are some additional privacy matters that are important to keep in mind.

Reporting is Encouraged

Each individual with a positive COVID-19 case is encouraged to notify the University of their positive test result by calling (507) 389-2030. If you choose not to report your positive test results, the Minnesota Department of Health may report this to the University on your behalf following a consultation.

Health Status is a Private Matter

Each individual’s health status is a private matter, and no one should publicly declare someone as sick. In the event others need to be notified of a suspected or positive COVID-19 test result, the Minnesota Department of Health (MDH) will provide guidance on how to do that. Do not notify classes, office colleagues, student clubs, teams, etc. of positive cases unless with specific guidance.

Do Not Require Doctor's Notes

With the fluidity of the health of our community and the demands on healthcare providers, students and employees may not have doctor’s notes to share. For the Fall 2022 semester, please extend some grace to students and colleagues who report being COVID-19 test positive. This is also true if someone has contact with someone who has COVID-19.