IT Help & Support

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Tech trouble? IT Solutions has you covered. Find your options here, all are free! When you contact the IT Solutions Center, they will ask for your Minnesota State Mankato StarID so they can track the incident and respond to you using your campus contact information.

IT Solutions Center Walk-In Hours (Summer)

Previous Week Week of 8/14/2022 - 8/20/2022 Following week

Today: Open until 7:00 PM

Sunday
Closed
Monday
7:30 AM - 7:00 PM
Tuesday
7:30 AM - 7:00 PM
Wednesday
7:30 AM - 7:00 PM
Thursday
7:30 AM - 7:00 PM
Friday
7:30 AM - 5:00 PM
Saturday
Closed

Locations: Wissink Hall 121 & Lower Level CSU

Phone: 507-389-6654  |  Email: ITSolutionsCenter@mnsu.edu

Live Help Kiosks & Online Chat Hours (Summer)

Previous Week Week of 8/14/2022 - 8/20/2022 Following week

Today: Open until 7:00 PM

Sunday
Closed
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed

Locations: First floor Wigley Administration & Memorial Library, or online chat

IT Software and System Status

The System Status page indicates the current status of high-priority technology-related systems, software and services used across Minnesota State University, Mankato.

Online Training (LinkedIn Learning)

LinkedIn Learning is a customizable learning platform with hundreds of video courses on a wide variety of topics. If you want to increase your skills in your work, school, or personal interests, try LinkedIn Learning!

IT Resources for Working Remotely

When you can't be in the office, utilize several tools and tips we offer at the University to stay productive and connected. Keep working where ever you are by accessing your desk phone, software, meetings and more.

MavMAIL

MavMAIL is the official communication method for Minnesota State University, Mankato. Login to MavMail or find self-help and set-up articles here. MavMail is part of the Office 365 suite.

3D Printing Services

3D printing stations are available for all to use at a reduced rate for educational purposes.

MavPRINT

MavPRINT provides students use of over 50 printers at various locations throughout campus.

StarID

The StarID is a username for use at all the institutions within the Minnesota State Colleges and Universities system.

Perceptive Content (ImageNow)

Perceptive Content (ImageNow) is a service for Minnesota State systems that provides secure digital document imaging and management for quick, seamless, and accurate information sharing.

Office 365

Office 365 is a collection of Microsoft applications and cloud-based services allowing users to access a catalog of software using any web browser on virtually any device as long as an Internet connection is available.

Zoom

Zoom is a full-featured video and collaborative technology that uses cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Find Zoom login, instructions, virtual backgrounds, training resources and help here.

MavAPPS

Get access to University STEM software through MavAPPS, a virtual computer lab.

MavDISK

MavDISK is a secure file storage option for Minnesota State Mankato students, faculty, and staff.

Video & Digital Media Production

IT Solutions supports the production, management, and distribution of high-quality media across the various and diverse learning environments on campus.

Website Resources

Welcome to the home of Website Resources, your one-stop help center for everything from getting started with the new content management system, EpiServer, to advanced features and marketing assistance.

Remote Assistance

Remote assistance is used during support calls with IT Solutions staff to let them view your computer on their screen and help support you best.

ISRS Access Off Campus

Faculty and staff who have access to the Integrated Statewide Record System (ISRS) on Uniface through Windows 10 can also access this system off campus by first connecting to the University's Virtual Private Network (VPN).

WorkMSU Remote Access to Campus Software and Services

WorkMSU is a new way to virtually access a comprehensive collection of campus software and services remotely. This is a great new option if you traditionally used a VPN at home and also allows you to connect to services without extra steps.

MavLABS

MavLABS allows you to log in to select on-campus computer labs from your own computer, wherever you are.

Multi-Factor Authentication

Multi-factor authentication can help you protect your Microsoft Office 365 account from cybercriminals. Learn about how it works and how to set it up.

Classroom Technology Support

Need technology assistance in a classroom? Check out our self help resources or give Classroom Technology Support a call!

WiFi

Use Eduroam and MyResNet for secure, high speed, and reliable internet access across campus and in residence communities.

University Communication Tools

Faculty and staff members can use this guide to help get information out to the campus community through various marketing channels. Learn how to communicate about emergencies, news, events, or other announcements to employee and student audiences.

MavPODs

MavPODs are personal, semi-private spaces placed in strategic locations across campus.

Telecommunications

We offer comprehensive services for telephones, cell phones, voicemail, and more for faculty and staff at Minnesota State University, Mankato.