University Communication Tools
Are you a staff or faculty member needing to get information out to the campus community, but not sure where to start with marketing? Use the guide below to help you best communicate with your audience about emergencies, news, events, or other announcements.
Are we missing a communication tool, or have suggestions, changes, or updates? Let us know! Email itscomm@mnsu.edu.
Employee Communication Guide
Use this to help guide your communication when your audience is faculty and staff.
Expand Collapse
Purpose & TimingThis is the type or category of your information. |
Channels & TacticsThis is how you can spread the information. |
Accountability/AuthorityThis is who is in charge of the information. |
|
Level 1 - Crisis / emergency
|
See the protocol and channels outlined in the established procedures for class cancelation. For emergencies, refer to: |
President/Provost |
|
Level 2: Administrative announcement or directives
|
Highly Recommended:
Other Channels:
|
Cabinet member |
|
Level 3: News
|
Highly Recommended:
Other Channels:
|
Division, college, department or program responsible or to whom the news pertains |
|
Level 4: Events
|
Highly Recommended:
Other Channels:
|
Division, college, department or program in charge of the event |
Student Communication Guide
Use this to help guide your communication when your audience is students.
Expand Collapse
Purpose & TimingThis is the type or category of your information. |
Channels & TacticsThis is how you can spread the information. |
Accountability/AuthorityThis is who is in charge of the information. |
|
Level 1 - Crisis / emergency
|
See the protocol and channels outlined in the established procedures for class cancelation. For emergencies, refer to: |
President/Provost |
|
Level 2: Administrative announcement or directives
|
Highly Recommended:
Other Channels:
|
Cabinet member |
|
Level 3: News
|
Highly Recommended:
Other Channels:
|
Division, college, department or program responsible or to whom the news pertains |
|
Level 4: Events
|
Highly Recommended:
Other Channels:
|
Division, college, department or program in charge of the event |
Communication Resources & Tools
Use these tactics to distribute your information across campus to different audiences.
Email Newsletters
Broad email communications that happen across campus that may be open to including additional content.
Newsletter |
Audience & Frequency |
Contact |
Tool |
| Provost’s Newsletter |
|
N/A |
|
| Campus Newsletter |
|
Joe Tougas | Oracle CRM & BEE Pro |
| ResLife Newsletter |
|
Nicole Faust | Oracle CRM & BEE Pro |
| CSU U Got This |
|
Oracle CRM & BEE Pro |
|
| New Student & Family Programs Newsletter |
|
Riley Devenport | Oracle CRM & BEE Pro |
| IT Solutions “Tech Updates” Newsletters |
|
Lexi Poetter | Oracle CRM & BEE Pro |
Options for printing and distributing physical materials on campus.
Item |
Location/Placement |
Sizing/Quantity |
Department/Owner |
Contact |
| CAN (Captive Audience Newsletter) | Bathrooms in the CSU |
|
Centennial Student Union | |
| Posters – CSU | Various around CSU |
|
Centennial Student Union | |
| Posters - Memorial Library | Various around Memorial Library |
|
Memorial Library | N/A |
| Posters – ResLife | Residence communities |
|
ResLife | Nicole Faust |
| Posters – Academic buildings | General bulletins in academic buildings |
|
Centennial Student Union (requires stamp) | |
| Civility Poster Frames | 14 locations across campus (have to confirm) |
|
Marketing & Communications | Sara Frederick |
| Security Glass Poster Cases | Across campus |
|
University Security | Sandi Schnorenberg |
| Interoffice Print Mail | N/A | N/A |
|
|
| Dining Center Table Tents | Dining Center |
|
ResLife | Nicole Faust |
Digital Displays
Digital TV displays on campus that may be open to featuring content.
Location |
Quantity/ Specifics |
Department |
Owner |
| Centennial Student Union | Several located around the CSU | Centennial Student Union | |
| IT Solutions |
|
IT Solutions | Lexi Poetter |
| Morris Hall | N/A | N/A | Jen Cucurullo |
| Phone Charging Stations | Several located around campus | College of Business | Jen Cucurullo |
Other/Miscellaneous
Other tactics that are available to explore.
Item |
Audience |
Description |
Department |
Owner |
| Mav Life | Students |
Official University mobile app. |
IT Solutions |
Most departments have their own login info, contact ITSolutionsCenter@mnsu.edu if our dept. needs an account. |
| D2L Announcements | Either just faculty or all users (faculty, students, and staff) |
A short announcement may be posted, must be academic-related. |
IT Solutions |
View more about the process and details. ITSolutionsCenter@mnsu.edu |
| University Website | Students primary, public secondary | View tutorials & resources | N/A | Most departments have website editors and publishers. |
| CSU Blog | Students |
Story opportunities. |
Centennial Student Union |
|
| Microsoft Teams | Campus Communicators |
Social Media & Communications Team |
Marketing & Communications |
Sara Frederick |
| Video & Digital Media Production | N/A |
Service to produce content: live broadcasts, events, lecture capture, podcasts, promo, etc. |
IT Solutions |
ITSolutionsCenter@mnsu.edu |
| University Events Calendar | Students, faculty, staff |
Events calendar that lists campus-wide events. |
University Scheduling & Conference Services |
Shirley Piepho |
| Social media posts | Students, faculty, staff | Utilize your department’s social media platforms to share messages, ask other departments to share/repost. | N/A | N/A |
| Giveaways/Swag/Promo items | Students, faculty, staff |
Explore fun tactics like branded merchandise and giveaways. |
Ryan Schuh |
