The IT Solutions Strategic Plan

The Strategic Plan for IT Solutions includes five elements:

1. Student and Faculty Success:
   IT Solutions will be leveraged to enhance learning outcomes, improve retention, introduce new teaching models, and further our applied research mission across a diverse faculty and student population.
2. Service and Process Improvement:
   IT Solutions will be leveraged to create more efficient campus business practices and improve services to Minnesota State Mankato stakeholders.
3. Professional and Effective Staff:
   IT Solutions staff will be courteous and well-trained, familiar with state-of-the-art technologies and best practices, and provide best-in-class service and support. IT Solutions staff will support campus diversity; staff promote cross-cultural understanding and thrive in a diverse campus environment.
4. Relationships, Partnerships, and Communication:
   Minnesota State Mankato IT Solutions will build strong working relationships with Minnesota State Mankato academic and business units; help form strategic partnerships with industry and sister schools; provide an infrastructure for campus safety; and communicate effectively with campus stakeholders.
5. Superlative Access to Data: 
   Minnesota State Mankato students, faculty and staff will have ubiquitous, high-speed, secure and reliable access to their individual data and top-quality decision support regardless of device or platform.
   This Element is foundational to the success of all IT Solutions initiatives.

More details on each of these elements and the progress IT Solutions has made to move toward these goals can be found in the following two documents:

• [PDF] Technology Partners: Transforming the University (508 KiB)
  A summary of the work of the division during the 2013-2014 academic year.
• Working draft of the [PDF] full IT Soluions Strategic Plan Scorecard for 2014-15 (1 MiB)
  This is a living document that includes much more detail of the specific goals and projects, along with ratings.
  • Previous version of the IT Solutions Strategic Plan Scorecard for 2013-14

We encourage you to provide feedback on this strategic plan should you have questions or comments.  Alternatively, we welcome any invitations to engage in discussion regarding the IT Solutions strategic plan. Feel free to contact Ted Johnson for more information.