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Minnesota State University, Mankato
Minnesota State University, Mankato

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Outlook Errors Profile Removal

The following steps will guide you through removing your Outlook profile which should fix any of these errors.

  1. Click the Start Button located in the bottom left hand corner of your screen.
  2. Select Control Panel.
  3. Choose Mail (32-bit).
    Note: If your view does not look like this, click the blue lettering next to "View by" and select Small icons.

  1. Click Show Profiles...
  2. The default profile creation is named Outlook. This should automatically be selected. Click Remove.

  1. You will be prompted to verify that you would like to remove the profile. Select Yes.

  1. Click Add... Type in a profile name, such as Outlook and click OK.
    Note: If you type in Outlook, it may say that it is already in use. Try typing in Default or another name


  1. Typically, the account information is automatically filled in. This however, is not always the case. At times, you may manually have to type the Name, Email, and Password of the user.

  1. You may or may not be prompted to enter a username and password. Sometimes if you are prompted, it will automatically fill in the correct information, other times not. You will need to type (replacing StarID for the users StarID) for the username and type the users StarID Password. Click OK.

  1. Click Finish. You will now be able to open Outlook. It may take a few minutes for the messages and calendar to load as it has to take it back down from the Microsoft server.


Last modified October 16, 2017

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