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Minnesota State University, Mankato
Minnesota State University, Mankato

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Page address: https://www.mnsu.edu/its/knowledge/article/20040.html

No sound using laptop

If you are using the VGA cable:

  1. Verify you have plugged in the audio cable.
  2. Turn the sound up on your computer.
  3. Turn the sound up on the touch panel.
  4. Turn the sound up on the program you are using (I.G. YouTube).

 If you are using HDMI cable:

  1. Verify you have pushed the HDMI cable in all the way.
  2. Unplug the audio cable (redundant).
  3. Turn the sound up on your computer.
  4. Turn the sound up on the touch panel.
  5. Turn the sound up on the program you are using (I.G. YouTube).

 On a Windows computer

  1. In the bottom right corner of your computer screen, right-click speaker.
  2. Click Open Volume Mixer
  3. Under Device, click on the drop down menu
  • Click Crestron

On a Mac computer

  1. In the top right corner of your computer screen, click volume icon.
  2. Click Crestron under Output Device.

 

 For immediate classroom support call x3221.

Last modified September 13, 2018

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