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Fix Outlook Email on iOS Devices After the December Transition of Office365
On or after December 19, you will need to delete and recreate your account in Outlook on your iOS (iPhone and iPad) devices. Note: Illustrations and instructions may very depending on the version of the application you are using. You can find a PDF ...
Fix Outlook Email on Android After the December Transition of Office365
On or after December 19, you will need to delete and recreate your account in Outlook on your Android devices.   Note: Illustrations and instructions may very depending on the version of the application you are using. You can find a PDF copy of t...
Fix Outlook Email on Windows Devices (Desktops/Laptops) After the December Transition of Office365
Please remember that your email address has not changed. Set up Outlook on your laptop or desktop with these steps: 1. Download and run the Migrate Outlook Profile.exe program to set up your new email client.  2. If prompted with the User Account Co...
Fix Outlook Email on Mac Devices (Desktops/Laptops) After the December Transition of Office365
Step 1: Open Outlook 2016   Step 2: Once Microsoft Outlook is open. Click on the “Outlook” tab.   Step 3: Click on Preferences.   Step 4: Click on the “Accounts” icon.   Step 5: Click on your default account or main account in order to ...
Office 365 Group
Office 365 groups have been replaced with Office 365 Teams as of the December 2018 Single Tenant Office 365 Transition.
Connect to Notes (iOS)
If you have previously configured your iOS device to connect to Office 365, you can access notes following the steps below. To setup your device to access your Office 365 account, follow these instructions.   Tap Settings. Select Passwords & Accou...
Save and Restore Your Outlook Distribution Lists
If you have distribution/contact lists in Outlook that you wish to keep you can send the list to yourself and then restore it when you login with your new username. You will need to "share" the distribution list to yourself via email. You can open the...
Export Your Contacts from Outlook (Windows)
You can find information about this at Microsoft Office support: https://support.office.com/en-us/article/Export-contacts-from-Outlook-10f09abd-643c-4495-bb80-543714eca73f#ID0EAABAAA=2016,_2013
Import Your Contacts from Outlook (Windows)
Click Import Contacts from Outlook on Microsoft's support site.
Import Addresses from the Junk Email Filter Lists in Outlook (Windows)
Import e-mail addresses into your Junk E-mail Filter Lists (PC) Open an email. Click the Message tab. In the Delete group, click Junk, and then click Junk Email Options.   For each of the following tabs Safe Senders, Safe Recipients, or Blocked Se...
Copy Your Outlook Email Signature (Mac)
1. In the Finder go to /Users/starid/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile/Data/Signatures   2. Copy all files in the Signatures folder and store them in a backup folder
How to Transition Your Microsoft Office Forms
How to transition your forms in Microsoft Forms   To transition Forms from your old Office 365 account you will first need access to your old Office 365 account. To get access to your old account submit a request to the IT Solutions Center. The IT S...
Recreate Your Colored Categories in Outlook
If colored categories did not migrate over, you will need to recreate them. You can use these instructions from Microsoft support: https://support.office.com/en-us/article/create-and-assign-color-categories-a1fde97e-15e1-4179-a1a0-8a91ef89b8dc
Allow Someone Else to Manage Your Outlook Calendar (Windows)
See Allow someone else to manage your mail and calendar on Microsoft's support site.
Back-up Outlook Rules (Windows)
Steps to backup Outlook rules (PC) Click the File tab. Click Manage Rules & Alerts. Click Options. Note: All the rules listed here will be backed up, not just the selected rules. Click Export Rules. In the File name box, type the path and file...
Set Up a Shared Mailbox for Outlook (Windows)
Click File > Account Settings > Account Settings. Account Settings in the Backstage view On the Email tab in the list, highlight the Exchange account you want to work with. You might only have one listed. Click Change, and then click More Settings....
Export Addresses from the Junk Email Filter Lists in Outlook (Windows)
The Outlook Junk Email Filter checks the sender of every incoming message against lists of email addresses and Internet domains. Under the Junk Email Options you can define "Safe Sender, Safe Recipients and Blocked Senders"   You can export your Outl...
Import Outlook Rules (Windows)
Steps to import Outlook rules (PC) Click the File tab. Click Manage Rules & Alerts. Click Options. Click Import Rules. The "Import Rules from" dialog box displays. Navigate to the folder in which you saved your rules backup file, select the .rwz f...
Import Your Outlook Email Signature (Mac)
Copy all the signature files that you backed up when copying your Signature Files to the following folder:   /Users/starid/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile/Data/Signatures
Copy Your Outlook Email Signature File and Quick Parts (Windows)
Note: This procedure works for Office 2016 and 2013 on a PC Close Outlook   Because the Signatures folder is a hidden folder, the easiest way to open the folder is to go to the Start Menu and use the Search (the icon that looks like a magnifying gl...
Log into Web Application (MavMail)
1. Open a browser window to https://www.mnsu.edu/its/mavmail/. 2. Click on the Login to MavMAIL/Office 365 link.  If you have trouble signing in - and there is a window where you can "pick an account" that's incorrect, you can remove it by clicki...
Reconfigure your Shared Mailboxes (for Windows) After the Office365 Transition
Add a Shared Mailbox (Windows) Click File > Account Settings > Account Settings. On the Email tab in the list, highlight the Exchange account you want to work with. You might only have one listed. Click Change, and then click More Settings. On the...
Setup E-mail Using Outlook 2010, Outlook 2013, and Outlook 2016 (Windows)
The following article provides instructions for logging onto Outlook 2010, Outlook 2013, and Outlook 2016 for Windows using your StarID credentials.      Note: The colors and images may look slightly different for Outlook 2013 and Outlook 2016, but th...
Type-Forward Addresses in Outlook
Type forward is a nice feature that when you type an email address, the address will automatically pop up if used before.   This database of entries will need to be recreated as you use Outlook. There is no way to import it back in.
Share Your Calendar/Mailbox With Another User
With Microsoft Outlook open, go to the menu bar at the top of the screen and choose Outlook and then choose Preferences. Click the account that you want to add a delegate to, choose Advanced, and then choose Delegates. In this view, you should be abl...
Access Your Old (campus.mnsu.edu) Outlook Mailbox
If you have a need to access your old mailbox, please submit a request to the IT Solutions Center. The IT Solutions Center staff will arrange for you to receive a password that will allow you to access the old mailbox.   Open a private browsing windo...
Request Access to Shared Department Mailboxes or Calendars
The supervisor of the student staff or professional staff person who needs access to a departmental shared mailbox or calendar should request access for the employee through a service request to the IT Solutions Center.   In the request, the supervis...
Turn off Focused Inbox and turn Clutter on.
With the change to the MinnState tenant, Clutter was turned off in favor of Focused Inbox.  Focused Inbox is not available in all versions of Outlook, so all e-mail (other than Junk) gets delivered to the Inbox.   Below are the instructions to turn o...
Logging into Skype for Business Application after Office365 transition
1. Open Skype for Business Application.     2. Enter your email address and click Sign In.   3. Click Sign in with another account.     4. Enter your StarID@minnstate.edu (or StarID@go.minnstate.edu if you're a student) and click Next. ...
Fix Apple iOS Mail Application after the December Office 365 transition
Update the native Mail application on an iPhone or iPad after the Office 365 Transition.    1. Click Settings.       2. Click Passwords and Accounts.        3. Click Add Account.       4. Click Exchange.       5. Enter your StarID@min...
Access a Shared Mailbox/Calendar in Outlook (Mac)
First ensure that the owner of the mailbox you’re accessing has shared their mailbox to you. With Microsoft Outlook open, choose File and then choose Open and click Other User’s Folder from the menu bar. In the search box that appears, type the full ...
Alumni E-Mail Copy to Shared Tenant Mailbox
An email will be sent to all alumni (hopefully later this week) that will invite them to have their email copied by clicking a link.   (NOTE: for alumni, email will only be copied over upon their request.)   Once the alumni click that link they wil...
Update the native Mail application on a Macintosh computer after the December Office 365 Transition
Update the native Mail application on a Macintosh computer after the Office 365 Transition.    1. Open your Mail Client.        2. Click the Mail Tab and then Accounts.        3. Click Exchange (this is your existing email). Then click on the...
How to create a MavMAIL / Office 365 incident or service request?
To create a Cherwell ticket to Minn State: Go to https://servicedesk.minnstate.edu   Click Login in the upper right hand corner.   Login using StarID.   Select Submit a new Request/Ticket   Search email in the pop up box that asks "W...
Changing Office 365 (MavMAIL) Primary Address
Note: If your contact primary email is already set to the @mnsu.edu address then you don't have to change anything. Only one email address can be selected as a primary email address. This is the email that will show as your FROM: address. All ema...
How to upload OneDrive documents directly into D2L Brightspace Content (Teachers)
Faculty and Teaching Assistants can upload and share files with students in the Content tool in D2L Brightspace. With the Office 365 migration in December 2019, you can now share your Office 365 OneDrive documents to Content quickly and easily: 1. N...
How to Log in to the Office 365 widget to access your MavMail, Outlook calendar, and OneDrive on the D2L Brightspace homepage
With the Office 365 single tenet migration in December 2018, we now have new features and upgrades to our Office 365. This includes an integration with D2L Brightspace. This integration allows you to: View your MavMail, Outlook calendar, and OneDrive...