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Minnesota State University, Mankato
Minnesota State University, Mankato

ITS Service Detail

Page address: https://www.mnsu.edu/its/services/detail/940ea2f0745a2d935e06f7468bb58428c8a96c7097.html

Asset Management

Security MNSU - Standard available

Manage the life cycle of University owned technology assets from purchase through retirement. Ensuring secure destruction of University data residing on University owned assets.

 

Surplus computer management: manage surplus computer assets, ensuring secure data destruction when appropriate and managing the reallocation and tracking of computer assets. Pick up of surplus computer assets when requested.

 

The technology surplus service is the official University method for securely disposing/redistributing State assets that are electronic storage devices. Examples: computers desktops, laptops, tablets and external hard drives.

Service Categories
  • Surplus Technology

    Request a technology asset or peripheral that is currently in a surplus computer status for use by University employees. Request that a University owned technology asset or peripheral be placed in surplus. Equipment pick-up options are available.

  • Technology Asset Inventory

    Technology asset inventory and auditing of University technology assets.

  • Technology Moves

    Tagging, disassembling and reassembling any connecting technology hardware for administrative moves between offices and buildings.

Customers
All Minnesota State Mankato faculty and staff are eligible to request this service.
Service Locations
Minnesota State University, Mankato Campus Minnesota State University at Edina
Service Level Agreement: MNSU - Standard
Standard Service Level Agreement:
* Normal Response Time - 1 business day
* Normal Resolution Time- 5 business days

* Important Response Time – 1 business day
* Important Resolution Time- 3 business days

* Critical Response Time – 4 hours
* Critical Resolution Time - 1 business day
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