ITS Service Detail
Page address: https://www.mnsu.edu/its/services/detail/940ea2f09fc5169413bf4b487ebfc7c4210b2f226a.htmlClassroom Exam Test Scanning
IT Professional Services MNSU - Standard availableITS offers the following services for academic test scanning:
- Centralized Scantron (form 4521) scanning and reporting
- Service Categories
- Classroom Test Scanning and Scoring
Information Technology Services provides a Scantron test scoring service to the Minnesota State University Mankato campus.
General purpose Scantron sheet #4521 must be used. Test score results are returned electronically to requesting faculty member.
- Classroom Test Scanning and Scoring
- Customers
- Minnesota State University Mankato Faculty
- Service Locations
- Minnesota State University, Mankato Campus
- Standard Maintenance Windows
- Standard Maintenance Windows: Standard maintenance windows are typically Saturday evening and Sunday morning.
- Service Level Agreement: MNSU - Standard
- Standard Service Level Agreement:
* Normal Response Time - 1 business day
* Normal Resolution Time- 5 business days
* Important Response Time – 1 business day
* Important Resolution Time- 3 business days
* Critical Response Time – 4 hours
* Critical Resolution Time - 1 business day