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Minnesota State University, Mankato
Minnesota State University, Mankato

ITS Service Detail

Page address: https://www.mnsu.edu/its/services/detail/940ea2f09fc5169413bf4b487ebfc7c4210b2f226a.html

Classroom Exam Test Scanning

IT Professional Services MNSU - Standard available

ITS offers the following services for academic test scanning:

  • Centralized Scantron (form 4521) scanning and reporting

 

Service Categories
  • Classroom Test Scanning and Scoring

    Information Technology Services provides a Scantron test scoring service to the Minnesota State University Mankato campus.
    General purpose Scantron sheet #4521 must be used. Test score results are returned electronically to requesting faculty member.

Customers
Minnesota State University Mankato Faculty
Service Locations
Minnesota State University, Mankato Campus
Standard Maintenance Windows
Standard Maintenance Windows: Standard maintenance windows are typically Saturday evening and Sunday morning.
Service Level Agreement: MNSU - Standard
Standard Service Level Agreement:
* Normal Response Time - 1 business day
* Normal Resolution Time- 5 business days

* Important Response Time – 1 business day
* Important Resolution Time- 3 business days

* Critical Response Time – 4 hours
* Critical Resolution Time - 1 business day
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