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Minnesota State University, Mankato
Minnesota State University, Mankato

ITS Service Detail

Page address: https://www.mnsu.edu/its/services/detail/940ea2f0bb5d9563daca4e45fb8ef7a00e80627e03.html

Data Integration and Import

Communication and Collaboration MNSU - Consulting available

Data integration services allow third-party applications that have been purchased for local installation on Minnesota State Mankato servers or hosted remotely as "software as a service" (SaaS) to access data from University or MnSCU systems.

 

Engage with the Application Development team at the point your department is considering which third-party application to purchase, so we can be involved with your product evaluation.

Service Categories
  • Data Integration and Import

Customers
Minnesota State Mankato administrative units, faculty and staff.
Service Locations
All Campus Locations
Standard Maintenance Windows
Depends on client software changes and requirements
Service Level Agreement: MNSU - Consulting
Consulting Service Level Agreement:
* Normal Response Time - 1 business day
* Normal Resolution Time - 15 business days

* Important Response Time - 1 business day
* Important Resolution Time - 10 business days

* Critical Response Time - 1 business day
* Critical Resolution Time - 7 business days

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