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Minnesota State University, Mankato
Minnesota State University, Mankato

ITS Service Detail

Page address: https://www.mnsu.edu/its/services/detail/940ea2f0d7825c1fba415d46e8a93252f437cf2688.html

File Storage

End-Point Computing MNSU - Standard available

File server space is available to the University community.

 

Storage space can be used by individuals and departments for file storage and sharing. Storage can also be used by individuals to host their individual web page. Course folders are automatically generated for use by each class at Minnesota State Mankato.

 

Cloud file storage and archival is also available to departments as a special request.

 

OneDrive file storage services are covered under the Office 365 service.

Service Categories
  • Personal File Storage

    File storage space available for individual storage and sharing.

  • Shared File Storage

    File storage space available for classes and departments for storage, sharing and archival.

Customers
All Minnesota State Mankato faculty, staff and students receive this service without the need of a formal request. University divisions, colleges and departments can request group folders for their file storage needs.
Service Locations
All Campus Locations
Standard Maintenance Windows
Maintenance periods occur monthly on Sunday mornings between 6am-9am. During this time access is limited.
Service Level Agreement: MNSU - Standard
Standard Service Level Agreement:
* Normal Response Time - 1 business day
* Normal Resolution Time- 5 business days

* Important Response Time – 1 business day
* Important Resolution Time- 3 business days

* Critical Response Time – 4 hours
* Critical Resolution Time - 1 business day
Need help? Submit a ticket.
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