shortcut to content
Minnesota State University, Mankato
Minnesota State University, Mankato

ITS Service Detail

Page address:


Infrastructure MNSU - Standard available

Provisioning of access to networks, ensuring security and appropriate authentication.

Service Categories
  • Support

    Network (non-cellular) service for devices. Service includes connection, setup, troubleshooting and securing wired (Ethernet) and wireless (Wi-Fi) network communications.

  • Virtual Private Network (VPN)

    Virtual Private Network (VPN): The virtual private network (VPN) allows faculty staff and students to securely access the Minnesota State Mankato campus network when you are not on campus. Allow access to MavDISK for users that are not on campus. The SSL VPN service can be accessed using either a VPN client or through your web browser. For more detailed instructions visit Once you have reviewed the instructions please visit to start using this service.

  • Wired Access

    Wired (Ethernet) network access is available in all University buildings, resident halls and special locations. Resident Halls, including Stadium Heights) include a network jack that is managed by Charter Communications and devices must be registered by the student before use.

  • Wireless Access

    Wireless (Wi-Fi) network access is available within all university buildings, residence halls, and outdoor spaces (except parking lots). Wireless access is available to all students and employees using StarID. Please refer to the table below for specifics  
    Network Name (SSID) 
    Students and employees of MSU and other eduroam participating institutions. 
    Sponsored guest of University employees.
    (preferred wireless network) 
    All campus locations except for Residential Life spaces. Other participating eduroam institutions   
    Students and employees of MSU 
    All campus locations except for Residential Life spaces. 
    Students and employees of MSU 
    All campus locations except for Residential Life spaces. 
    Guest of MSU 
    Centennial Student Union, Myers Field House, Wigley Administration Room 303, Bresnan Arena. 
    Other locations available upon request. 
    Residence Communities (includes Stadium Heights) 
    Residence Communities 
    Residence Communities (includes Stadium Heights) 
    Residence Communities

Students and University Employees
Service Locations
Minnesota State University, Mankato Campus and Minnesota State University at Edina
Service Level Agreement: MNSU - Standard
Standard Service Level Agreement:
* Normal Response Time - 1 business day
* Normal Resolution Time- 5 business days

* Important Response Time – 1 business day
* Important Resolution Time- 3 business days

* Critical Response Time – 4 hours
* Critical Resolution Time - 1 business day
Need help? Submit a ticket.
Knowledge Articles