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Minnesota State University, Mankato
Minnesota State University, Mankato

ITS Service Detail

Page address: https://www.mnsu.edu/its/services/detail/940ea2f156ba4fbecb42cb4acf835bc4631fecd02f.html

Report Request

Research MNSU - Standard available

Reports can be made using various data sources for University personnel who need ad hoc reports to support essential services in their department. 

  • MnSCU ISRS and Internal SQL server databases such as First Year Experience (FYE) orientation
  • Other sources as requested
Service Categories
  • Report Request

Services Included
- FERPA regulations will be reviewed as required to ensure personal and confidential data is managed properly.
- IRB number will be verified when request indicates that research is regulated by IRB polices.
Customers
University departments
Service Locations
All Campus Locations
Standard Maintenance Windows
N/A
Service Level Agreement: MNSU - Standard
Standard Service Level Agreement:
* Normal Response Time - 1 business day
* Normal Resolution Time- 5 business days

* Important Response Time – 1 business day
* Important Resolution Time- 3 business days

* Critical Response Time – 4 hours
* Critical Resolution Time - 1 business day
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