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Minnesota State University, Mankato
Minnesota State University, Mankato

ITS Service Detail

Page address: https://www.mnsu.edu/its/services/detail/940ea2f1a0e5c1673fb0454f80b6ccde61e1836eaf.html

Website Services Support

Communication and Collaboration MNSU - Consulting available

Official Website creation consulting and editing support are all available to Colleges Divisions Departments and Programs. This service includes creating and updating page layout graphics and content body.

 

Features:

Tools allowing page owners to edit their own content are also available.

Web forms

 

 

Service Categories
  • Non Official Site Hosting

    Website hosting is available for University community member groups to set up their own non-official website. This is for University-related groups (such as Good Thunder Reading Series, The MSU Reporter, TODAY Magazine) sites.
     
    Personal website hosting is available for University community member individuals to set up their own personal website.
     
    Staff: must have StarID.

  • Website - Broken Content

    When text, graphics or links are missing, broken or in any way fail to meet site expectations and/or requirements, please pass information along to the SITE OWNER listed on bottom of web page.

  • Website Consulting

    Offices, departments, programs, colleges and divisions who need advice or want to have assigned staff get editing privileges to maintain their site.

  • Website Creation

    Office, department, program, college or divisions who need new sites under the official MNSU.EDU template. They have all content determined and have clear directions for site requirements.

  • Website Maintenance

    Office, department, program, college or divisions who need their sites edited and maintained under the official MNSU.EDU template. They have all content determined and have clear directions for site requirements.
     
    Services provided by student workers for official website maintenance and creation is billed back to requester at $20 per hour.

Services Included
Services provided by student workers is billed back to requester at $20 per hour.
Customers
All Minnesota State Mankato Colleges, Divisions, Departments and Programs are eligible for this service.
Service Locations
All Campus Locations
Service Level Agreement: MNSU - Consulting
Consulting Service Level Agreement:
* Normal Response Time - 1 business day
* Normal Resolution Time - 15 business days

* Important Response Time - 1 business day
* Important Resolution Time - 10 business days

* Critical Response Time - 1 business day
* Critical Resolution Time - 7 business days

Need help? Submit a ticket.
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