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Minnesota State University, Mankato
Minnesota State University, Mankato

Student Tech Guide

Page address: https://www.mnsu.edu/its/started/studenttechguide.html

Get Help from the NEW IT Solutions Center!

Get Started

Set up your StarID Password

Your StarID serves as your login for essential services at Minnesota State Mankato such as E-services, MavMAIL, wireless Internet, D2L Brightspace, and more. Make sure you remember it and keep your password secure.

Need to change your password or want more information on StarID? Visit mnsu.edu/starid

Wireless Internet Access

MavNET is Minnesota State Mankato’s campus-wide wireless network. To log in, enter your StarID and password when prompted after selecting MavNET-Encrypted (the most secure network) on your computer or other wireless device.

For additional setup instructions, visit mnsu.edu/its/mavnet

Internet Access in the Residence Halls

Wired and wireless Internet access is available in every residence hall room, and wireless access is available in all public areas of the residence halls.

Find out how to connect to the residence hall network at mnsu.edu/its/restech/networksetup

Check Your Campus Email Often

Students will receive important information on classes, financial aid, direct deposit and other University notifications via their campus email, MavMAIL. You can access your MavMAIL through the web-based email client and use your StarID to log in.

Log in to MavMAIL at mavmail.mnsu.edu

Read more at mnsu.edu/campushub/campusinfo/email

Printing on Campus: MavPRINT

Students can print using virtually every device they have at more than 50 locations on campus. Once you queue up a document for print, just sign onto any MavPRINT release station and start printing. Each student is allocated $20.00 each semester (or about 400 black & white pages) for printing needs.

Find out more about MavPRINT and how to print from mobile devices at mnsu.edu/its/started/mavprint

Get Tech Help

Your IT Solutions Center - now we're closer!

The IT Service Desk has changed. Now we’re closer to most of you at our two new locations, and we’ve changed our name: Call us your IT Solutions Center. Stop in to receive technology support like never before.

Hours and Locations:

IT Solutions Center behind the Campus Hub:

Mon-Fri: 10 A.M. - 2 P.M.

IT Solutions Center in the ACC:

Mon-Thu: 7 A.M. - 7 P.M.
Fri: 7 A.M. - 5 P.M.
Sat: 10 A.M. - 4 P.M.
Sun: 1 P.M. - 6 P.M.

Computer Help for Students Living On Campus

If you live in the residence halls and experience problems with your computer, Internet connection, or anything else related to technology, ResTech Services can help you out! To schedule an appointment, just call 507-389-6654 or send an email to restechservices@mnsu.edu

Read more about ResTech Services at mnsu.edu/its/restech

Hardware Repair

Need your device repaired? Certified technicians are available to complete warranty work on Apple, Dell, and HP computers purchased through the Campus Computer store, and they offer service work at a minimal charge on student computers not covered under warranty.

Find out more about these services and repair fees at mnsu.edu/its/help/er.html

Get Technology

Free Software for Students

In addition to Office 365 in the Cloud, enrolled students can download Microsoft Office 365 ProPlus and a host of other software for free! It’s fast, easy, and available on a variety of platforms.

Get started at mnsu.edu/its/student_software

Office 365 Services for YOU!

Microsoft Office 365 is a suite of Cloud-hosted tools that allow students to access a variety of software from any device as long as an Internet connection is available. There are no installations or updates involved—just log into the service with your StarID and password. Some of the benefits include:

  • 50 GB of email storage
  • Access to Yammer, Minnesota State University, Mankato's own social media network
  • Unlimited online file storage through OneDrive
  • Online, real-time collaboration and editing and simultanous editing of Microsoft Office documents

Read more about Office 365 at mnsu.edu/office365

Windows 10 Upgrade

Interested in upgrading your Windows operating system to Windows 10? Need to install Windows 10 on your Mac? Find out more about upgrade options at link.mnsu.edu/windows10

Campus Computer Store

Visit the Computer Store in the lower level of the Centennial Student Union (CSU) for your technological needs. Plus, registered students receive educational discounts on desktops, laptops, accessories, and software.

The store is open Monday-Friday, 8 A.M. - 4 P.M. or you can check it out online at store.mnsu.edu

Get Alerts

Emergency Text Message Alerts: Star Alert

Star Alert is our Emergency Notification System. It allows campus community members to receive text and email notifications in the event of campus-related emergencies.

A Star Alert message will briefly state the location and nature of the emergency, and may include a specific action to take. Star Alert will also be used to notify you if campus is closed or if classes are delayed or canceled.

You will be prompted to sign up for this optin service after you sign into E-services, or you can subscribe by changing your campus account manually at mnsu.edu/password.

Read more at mnsu.edu/staralert

Get Trained

Turn On. Log In. Get Smart: Lynda.com

Supercharge your learning with this online training resource that is free for students to use! With over 2,300 videos with topics including Microsoft Office 2016, Adobe, D2L Brightspace and Skype for Business, spending some time on Lynda is a great way to be productive in your downtime.

Read more at link.mnsu.edu/lynda

Get Security

Cyber Security

Protect yourself by installing anti-virus and anti-malware software and following our best practices. System Center Endpoint Protection is offered free for students at mnsu.edu/its/security/antivirus

Read more at mnsu.edu/its/security

Passwords: Longer is Stronger

Passphrases are short sentences or combinations of unrelated words that seem random to a computer but make sense to you. Use a combination of upperand lower-case letters as well as numbers and symbols. Update your StarID passphrase from mnsu.edu or mnscu.edu links only.

Learn about passwords and passphrases at mnsu.edu/its/security/passwords

Phishing: If You Suspect Deceit, Hit DELETE

Phishing emails use fear and demand tactics to obtain your personal information. If you suspect a phishing message, forward the email to spam@mnsu.edu

Then, delete the email!

Learn about passwords and passphrases at mnsu.edu/its/security/phishing

Software Updates: Install now, not later

Most major software vendors send software updates to your computer automatically. Be wary of Internet browser pop-ups telling you to “Click Here” to update your computer!

Learn more about official software updates at mnsu.edu/its/security/patching

Get Access

Computer Access for Students

The Academic Computer Center (ACC) offers computer access to students. Around 200 computers are available to use in the main lab located behind the IT Solutions Center at 121 Wissink Hall.

For a list of hours of operation, and available software, visit acc.mnsu.edu/mainlab

When you visit Memorial Library, you’ll see computers on every floor. Some are restricted for searches, but others are available for your use on school projects or Internet research.

Check out the Library’s website for more information at lib.mnsu.edu

D2L Brightspace

D2L Brightspace is an online learning management system used at Minnesota State University, Mankato. Whether a course is taken online or face-to-face, D2L Brightspace is used to deliver content and supplemental materials. D2L Brightspace also includes tools for discussions, announcements, assignments, quizzes, and grades.

Login to D2L at d2l.mnsu.edu

Get help with D2L by sending an email to desire2learn@mnsu.edu

Student Technology Center

The Student Technology center provides the opportunity to learn and experience new technologies in a hands-on and interactive environment. Starting with this upcoming fall there will be training sessions on everything from D2L, to Office 365, and more!. To find more helpful information including session hours and drop-in support hours go to mnsu.edu/stc/

Find answers online anytime at mnsu.edu/itsolutions