Annual Report to Members 1996-97

Mankato Area Council for Quality, Inc.
President's Report

Planning & Operations Committee

Members: Jodi Miller, Chair Kato Engineering
John Daninger Jones Metal
Gloria Rasmussen Manpower
Gary Roberts Professional Systems, Inc.
Rick Rosenberg Praxair
Stephanie Stoffel SCTC

This year the board worked hard to develop it's vision for this group in order to make sure that we're all pulling in the same direction. We had intensive 2-3 hour sessions last Fall, where we talked about our vision and worked on it's development. From that Vision we worked on planning our goals, and setting forth the charges to standing committees. We are proud to share our thoughts with you today.

Vision - To be the Malcolm Baldrige of Quality Councils

Mission - Our mission is to promote quality by providing:

KNOWLEDGE for improved community
RECOGNITION of excellence
OPPORTUNITIES to learn/network

Our Ongoing Goals -

1. Increase awareness of quality processes & concepts

Provide quality training for members

Create an environment that models quality processes

Encourage and support members' professional development

Provide access to current information and trends in quality concepts.

Identify educational needs of members

2. Recognize Quality Performance

Identify quality companies

Identify individuals who exemplify quality practices

Honor quality performers

Increase media recognition of quality companies & individuals

3. Provide access to Quality Resources

Identify quality resource needs

Identify available quality resources

Expand electronic access of information

Secure funds to purchase needed resources

Coordinate sharing of resources among members

Charges to Standing Committees

Education Committee:

* Schedule monthly education programs for Sept. - Sept. Finalize by August and submit to P.R. chair, so that the following year can be publicized.

* Develop, identify, acquire, schedule, coordinate, and promote quality improvement training.

* Provide hosts and other methods to help program attendees meet and network at meetings (i.e. nametages, introductions of attendees, etc.)

* Place message on voicemail & update for every meeting in a timely manner.

* Check voicemail messages & RSVP's and get back to the food service.

* Contact speakers & locations in advance prior to meeting the meeting as possible. * Arrange for program location every month and food service.

* Design & mail brochure to MACQ mailing list in a timely manner.

* Provide list of attendees to membership committee chair.

Planning & Operations Committee

* Set a budget each August and approve it at the September annual meeting.

* Coordinate strategic planning meetings to set yearly goals, measurable results, and operational plans.

* Keep Vision, Mission, and Bylaws in forefront for board members.

* Coordinate presentations before community groups.

* Ensure that all official documents of MACQ are properly maintained and secured.

* Coordinate annual meeting.

Membership & Funding

* Provide secretary with new member information and renewal information & additions to the mailing list.

* Bill renewal memberships.

* Recruit new members.

* Raise funds for the organization.

Communications, Public Relations, Recognition, and Awards:

* Publicize all activities of the council as needed.

* Coordinate media communications as needed.

* Promote MACQ's vision and help MACQ become recognized as a group who promotes quality and awards.

* Oversee the work of subcommittees - (Awards, & Banquet)

* Attend community events as needed to promote networking with other groups.

* Work with other committees as needed.

* Submit a 1 page written report at each board meeting as an activities update.

Annual Banquet Sub-committee:

* Recognize award winners and celebrate the past year's awards

* Prepare and present a budget in May for the October banquet.

* Publicize the banquet.

* NOTE: The banquet is not required/intended to make money, unless the board specifies otherwise (when the budget is presented).

* Plan and host the recognition banquet.

Board of Examiners Awards Sub-committee:

* Set Standards for Awards

* Prepare Applications

* Set timelines for nominations.

* Solicit nominations.

-for the following 3 awards:

* "We Try Harder Awards" -- all year.

* "Minnesota State Quality Service Awards" (runs Aug.-Oct.)

* "MACQ Corporate Award"

* Feed information on award winners to the Banquet Sub-committee.

Treasurer's Report

Revenues:
Balance forwarded 9/30/96 3,619.31
Monthly Meetings 941.00
MACQ Annual Banquet 500.00
MACQ Annual Golf Outing 660.00
Winter Seminar 7,125.00
Annual Membership Dues Collected 2,780.00
Total $15,625.31

Expenses:
Monthly Meetings 1,075.84
MACQ Annual Banquet 2,210.10
MACQ Annual Golf Outing 716.86
Winter Seminar 4,473.67
MN Quality Council Dues 250.00
Chamber Dues 62.75
Voice Mail 64.20
Misc. Supplies (paper, copying, postage, bank) 580.02
Insurance and Bonding of Officers 114.82
MACQ Annual Business Meeting 1996 354.50
Total $9,902.76
Balance $5,722.55

Savings Account Activity:

Balance 9/30/96 $553.83
Balance 9/30/97 $563.85

1997-98 Planned Budget

Revenues:
Memberships 3,000.00
Golf Outing Fund-raiser Net Income 200.00
Winter Seminar/Conference Net Income 1,400.00
Total Revenues $4,600.00

Expenses:
Annual Meeting lunches @ $8.00 (35 people) + postage 320.00
Chamber Dues 62.75
Insurance and Bonding of Officers 115.00
Voice Mail 78.00
Misc. Supplies (paper, copying, postage) 600.00
Checking Account Service Charge 20.00
8 Monthly Programs (break even) 0.00
Annual Award Banquet 1,800.00
MN Quality Council Dues 250.00
Total Expenses $3,245.75
Balance $1,354.25


Membership Committee Report

Members: Rick Rosenberg, Chair Praxair
Gloria Rasmussen Manpower
Gary Roberts Professional Systems, Inc.
Vern Carstensen Carstensen Enterprises

1996-97 Goals

1. To simplify the new membership form and format it to fit on our letterhead.

2. To collect membership dues and increase our membership.

Membership Totals

Corporate = 36

Individual = 10

Lifetime = 1
Total= 47

New Members:

Taytronics

Bresnan Communications

Associated Engineering

Membership Event

Golf Outing held June 24th at North Links Golf course. Twenty-five people had a great day of golf even with the rain threatening to put a damper on things. Many thanks should be given to those who gave prizes and time to make this such a fun event.

Education Committee Report

Members: Ken Morris, Chair 1996-97 Minnesota Technology
Bob Buland Corporate Graphics International
John Daninger Jones Metal
Harley Goff Dotson Company
Terry Treanor Winland Electronics

November 1996- August 1997

November- Adventures in Process Benchmarking with Paul Edwards.

December - Administrative Process Planning with Jim Tennessen.

January 23 - The Goal - video

February - TOC seminar

March - SPC at Corporate Graphics International

April- no program was held.

May - SPC at SCTC

July - no program was held.

August - Quality Alive & Well in Minnesota with MN Council for Quality.

1997 -98 Plans for Programs

November 13: Winland Electronics Tour

December 11: "Professional Organizations as Local Resources"

January 15: "Achieving ISO 9002" -Manpower

February 12: " ISO 9000, 1 year later" - Dotson Company

March 12: Seminar

April 9: MACQ's 1997 Corporate Award Winner

May 14: "Corporate Training and it's Effect on Quality Improvement - - Local resources for Training"

June: Annual Golf Outing

August 13: OPEN for suggestions

September 17: Annual Membership Meeting

The committee held strategy meetings September through November of 1996 in order to plan the educational events and plan the calendar for the 1996-97 year. Some of the events were easy to plan and had standing volunteer chairs to run them. These included the Golf Outing held in June, the Annual meeting that we are participating in today, and the annual banquet to be held next month.

The committee proceeded under the belief that we needed to look for programming that presented new ideas and technology related to all aspects of quality. This belief was derived from our knowledge that in today's economy companies must produce quality products and services, deliver them on time and sell them at a competitive price just to be in business. Therefor we looked for programming that presented information that could be used by our members and clients to differentiate themselves from their competitors on the customer's eyes.

The first program on benchmarking looked at benchmarking specific practices vs. best in the world at the practice, not just been in industry. The process improvement in the administrative function looked at the cycle time an order spends prior to release to the manufacturing floor. Our seminar on Theory of Constraints held in February and the primer in January presented methods to do continuous improvement that are targeted as the results will have breakthrough impact profits. the objective is to leapfrog your competition. We finished out the schedule looking at specific applications and techniques of quality deployment hat lead to important measurable results.

We feel that we had a good year and are pleased with the attendance at our programming. We believe that quality in all aspects of the company is important and is the basis for growth and continuous improvement. Thank you for your participation in MACQ's 1996-97 education events.

Communications Committee Report

Members: Stephanie Stoffel, Chair 1996-97 South Central Technical College
Bob Buland Corporate Graphics International
Jane Bradley-Durfee MSU
David Cowan MSU, Banquet sub-committee chair
Ed Fahrforth Kato Sanitation
Jeff Poole KEYC
Missi Priest Awards sub-committee chair
Vivian Siemer V-Tek

The Committee was involved in the following activities in 1996-97:

Began work on a MACQ promotional video with KEYC-TV.

Mailed MACQ Corporate Awards applications to 700 area businesses, including MACQ member corporations. VIDC provided postage for this mailing.

Sent press releases to highlight Quality Awards.

Scheduled Serviscope promotions for 1998.

Created a MACQ Web Homepage providing members and potential members of MACQ information about the services offered by MACQ, as well as on-line application for awards and events.

Plans for 1997-98 include:

Develop strategies for increased outreach to potential members.

Increase the promotion of monthly education meetings.

Complete the promotion video and develop/implement a strategy for use in the promotion plan for the organization.

Prepare presentation material for Serviscope.