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Minnesota State University, Mankato
Minnesota State University, Mankato

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Line:*Student Technology Resource Center[/stc/]^**Set-Up[/stc/smartboards/setup.html]{selected}^{category}^*D2L | Brightspace[/stc/brightspace/]^*Office 365[https://www.mnsu.edu/its/services/detail/940ea2f0ca5a6eba91d9784673bef0ca342ff2b726.html]^*Lynda.com[/stc/lynda/]^*Contact Us[/stc/contact/]^*IT Solutions[/its/]

SMART Board Set-Up

Page address: https://www.mnsu.edu/stc/smartboards/setup.html

To be able to use a SMART Board you will first need the software that helps it to function fully. This software is called "SMART Notebook." Minnesota State University, Mankato has purchased licenses for this product for all student and faculty use, so you will have to purchase it. To receive and download this software follow the steps below. You can either watch the video, read the step-by-step instructions, or download a pdf version of the instructions.

Step-By-Step

Step 1) Getting your Key

Before you can download the SMART Notebook you are going to need a product key. This key can be found by following this link: https://secure2.mnsu.edu/downloads/. This link should open up in a new tab or window, but if it doesn't, you can right click (ctrl + click) to open the link in a new tab. Mac users will need to use Firefox or Safari to access this page.

The page that opens should look like this:

There is a link at the bottom of the page that reads "Click here to begin Login Process". You will need to click that link, and a dialog box should appear asking for a User name and Password. Login here using your school issued StarID and Password.

After logging in you will find yourself on a page called MSU Downloads Page. Scroll down until you find the heading Smartboards:

To the right you will find that there is a license code for SMART Notebook. You will want to record this number, or keep it open in the tab on your browser for later.

Step 2) Downloading SMART Notebook

Now that we have our product key we will be downloading it from the SMART Company website. Both of the links below should open up to a page that look like the following.

SMART Notebook for Windows
SMART Notebook for Mac

Once there you will need to enter the product key from our step 1 into the field under "Step 1 - Enter your key" on the webpage

The next part can be a little tricky. You will get an error-type message appear on the screen that looks somewhat like this:

Don't be alarmed, this is supposed to happen. Minnesota State University, Mankato does have licenses for all students and faculty whom request it for SMART Notebook, we just don't have access to the most recent version. The most recent version we have available is 15.1, which is still a great version. There may be features in newer versions that you don't have access to, but all of the documentation on this site will be related to version 15.1.

The Download

When you begin the download for the SMART Notebook software you may run into several problems. These will not happen to everyone, but some people may not be able to download certain versions of SMART Notebook for various reasons. Just begin the download with version 15.1 and if that doesn't work, start over and choose 15.0 from the SMART company site, and continue going down the list until you find one that works with your machine (14.9, 14.8, 14.7, etc.).

In the middle of the installation process, you will receive a message that is similar to this: "This version of SMART Notebook software requires a paid subscription to SMART Notebook Advantage. Continue the installation for a 90-day trial." You can disregard this message as you will not need SMART Notebook Advantage to be able to use the SMART Notebook software.

Step 3) Identify your board

There are plenty of different boards out there, and each come with their own unique features. Here at Minnesota State University, Mankato, we have 4 different models around campus.

SMART Board 1

This model is our most common board around campus. This board works by having sensors in the four courners of the board track where and how you touch it. Below the board you will find that there are 2 pens as well as a few colored buttons that will act as shortcuts to common features you will likely use with the board.

There are two different pens, but they function the exact same. Picking one of them off the tray will tell the board that you are now using a pen, which when you touch the board you will begin to write in black digital ink. Since there are two pens, you can actually use them in conjuction, allowing for collaboration while using the board.

Picking up the eraser will activate the eraser tool. Any drawings on the board that you have made with the pens you will now be able to erase. Even if you have a pen still picked up this will work. The board regognizes the last item picked up as the tool in use. This stays true to the pens as well.

The color buttons below the eraser will change the color that your pen will be writing with. The standard color is set to black, but by pressing between them you can get red, green, and blue as well. Pressing any one of the colors will initiate the pen tool within that color, so you don't have to click the black color icon first before switching to another one. You will know which color you are currently going to be writing by which button lights up when you have the pen picked up from the tray.

The keyboard icon button to the left of the color buttons will bring up a virtual keyboard on screen. This is very helpful when using the board while browsing the web, or when wanting to type out information rather than write it.

The mouse icon button to the right of the color buttons will open a menu when tapping the screen with the pen, right-clicking the mouse on a computer. You can always open this menu simply by holding down a touch on the board for a short period. This button just allows for more ease of access, and as a backup in case you are having problems making the function work properly.

The calibration icon above a small grey button is to the left of the pen tray, and is quick way to callibrate the board in case the touch screen is a little off. We would recommend recallibrating often. The boards are a little sensitive at times, and recallibrating can help to solve problems that you may have. The process is extremely quick and is only a button press and a few touches on the screen. Below are instructions on how to orient your board.

The question mark icon above a small gray button is also to the left of the pen tray, and is quick way to get to the SMART Notebook help page. If you are experiencing any technical issues it is a good place to get help. However, if you need assistance quickly we recommend using the in-class phone to call technical support. The number to call should be on an orange sticker on the instructor's desk/podium using the extension x3221, or you can submit a request online at http://helpdesk.mnsu.edu/.

SMART Board 2

This particular SMART Board is rather unique out of the models we have here at Minnesota State University, Mankato. You will certainly notice this if you are using one of these in your classroom. If you touch the board you will notice that the white portion is sponge-like to the touch. This is how the board senses where and how you touch, essentially taking a projector screen and turning it into a touch enabled surface much like a screen can be. Below the board there is a tray for 4 colored pens, an eraser, and a few quick-function buttons.

There are four different colored pens (Black, Red, Green, and Blue). Picking up one of the pens should activate the colored strip right above where the pen lies, that is how you know that you are now using the pen. Touching the board with each colored pen will write in that color. Having picked up none of the pens and only using your fingers to touch the board they will act similarly to a mouse with a computer.

Picking up the eraser will activate the eraser tool. Any drawings on the board that you have made with the pens you will now be able to erase. Even if you have a pen still picked up this will work. The board regognizes the last item picked up as the tool in use. This stays true to the pens as well.

The keyboard icon will bring up a virtual keyboard on screen. This is very helpful when using the board while browsing the web, or when wanting to type out information rather than write it.

The mouse icon button will open a menu when tapping the screen with the pen, right-clicking the mouse on a computer. You can always open this menu simply by holding down a touch on the board for a short period. This button just allows for more ease of access, and as a backup in case you are having problems making the function work properly.

The question mark icon button is a quick way to get to the SMART Notebook help page. If you are experiencing any technical issues it is a good place to get help. However, if you need assistance quickly we recommend using the in-class phone to call technical support. The number to call should be on an orange sticker on the instructor's desk/podium using the extension x3221, or you can submit a request online at http://helpdesk.mnsu.edu/.

SMART Board 3

The newest SMART Board that we have here at Minnesota State University, Mankato features a completely touch screen interface board without the use of a projector. Although, the rooms that you will find this board in likely have a second projected screen that will mirror what you will do on the board as these are slightly larger classrooms.

Below the board you will find this bar of buttons, along with places for two pens and an eraser to be magnetically attached to the board.

The keyboard icon will bring up a virtual keyboard on screen. This is very helpful when using the board while browsing the web, or when wanting to type out information rather than write it.

The color icons will change the color that your pen will be writing with. The standard color is set to black, but by pressing between them you can get red, green, and blue as well. Pressing any one of the colors will initiate the pen tool within that color, so don't think that you have to click the black color icon first before switching to another one.

The mouse icon button will open a menu when tapping the screen with the pen, right-clicking the mouse on a computer. You can always open this menu simply by holding down a touch on the board for a short period. This button just allows for more ease of access, and as a backup in case you are having problems making the function work properly.

The calibration icon button is a quick way to calibrate the board in case the touch screen is a little off. We would recommend recalibrating often. The boards are a little sensative at times, and recalibrating can help to solve problems that you may have. The process is extremely quick and is only a button press and a few touches on the screen. Below are instructions on how to orient your board.

The question mark icon button is a quick way to get to the SMART Notebook help page. If you are experiencing any technical issues it is a good place to get help. However, if you need assistance quickly we recommend using the in-class phone to call technical support. The number to call should be on an orange sticker on the instructor's desk/podium using the extension x3221, or you can submit a request online at http://helpdesk.mnsu.edu/.

SMART Podium

The SMART Poduim works as a smaller touch screen on the classroom desk/podium, and the images on it are projected onto a larger screen as seen in the image above. The board features one pen and bar of buttons at the top. This board is particularly ideal due to the ability to be interacting with the board without having to block the information on the board. However, this also makes it so that, as an instructor, you may find yourself having to move back and forth between the podium board and the projected image that the class would see.

Along the top portion of the baord there is a toolbar of buttons that can help shortcut particular commands that you might need when using this particular SMART Board.

The camera icon button will bring up a small camera menu that will allow you to take screenshots of your SMART Board presentations. This feature can be especially helpful when writing notes or working out examples that you as an instructor may be drawing out on the board. These can then be saved for later use and reference.

The notebook icon will bring up a new notebook in SMART Notebook. This will allow you to easily start a new board if you need a clean white page when you are in the middle of a more stylized persentation, or when spontanious discussion happens allowing it to become a little more mediated it need-be.

The keyboard icon will bring up a virtual keyboard on screen. This is very helpful when using the board while browsing the web, or when wanting to type out information rather than write it.

The eraser icon will change your pen to an eraser. When using the pen you will no longer write on the board, but erase what you have drawn on there previously. This can be particularly useful when making mistakes when writing, or when you are finished making notes over an image and want to bring the attention back to that image.

The color icons will change the color that your pen will be writing with. The standard color is set to black, but by pressing between them you can get red, green, and blue as well. Pressing any one of the colors will initiate the pen tool within that color, so don't think that you have to click the black color icon first before switching to another one.

The cursor icon button will change your pen into a mouse. When using the pen you will now interact with the screen as if it were simply a touch screen computer and your controled the mouse with your pen or by touching the screen. This feature can be useful when trying to navigate through a presentation or trying to move around and manipulate drawings or parts of the presentation that you have.

The mouse icon button will open a menu when tapping the screen with the pen, right-clicking the mouse on a computer. You can always open this menu simply by holding down a touch on the board for a short period. This button just allows for more ease of access, and as a backup in case you are having problems making the function work properly.

The question mark icon button is a quick way to get to the SMART Notebook help page. If you are experiencing any technical issues it is a good place to get help. However, if you need assistance quickly we recommend using the in-class phone to call technical support. The number to call should be on an orange sticker on the instructor's desk/podium using the extension x3221, or you can submit a request online at http://helpdesk.mnsu.edu/.

The calibration icon button is a quick way to calibrate the board in case the touch screen is a little off. We would recommend recalibrating often. The boards are a little sensitive at times, and recalibrating can help to solve problems that you may have. The process is extremely quick and is only a button press and a few touches on the screen. Below are instructions on how to orient your board.

Step 4) Using Your Board

Now that you have downloaded the SMART Notebook software and identified the board that you will be using, you are prepared to start using it. You don't need to use the SMART Notebook software to be able to use the board. However, either way you are going to need to start by bringing your laptop to the classroom and plugging it into the podium, unless the classroom has a fixed computer.

Normally, you are likely used to simply connecting the HDMI cord into your laptop, and you are connected. To be able to use the SMART Board you are also going to have to plug in the USB cord that is likely tied together with the HDMI and other computer related cords. If there is no such cord in your classroom, then there is likely a thumb drive within the podium that you will have to pull out instead and use that. If neither of these are present and you want to be able to use the board please contact classroom support by calling x3221 on the in-class phone, or online at http://helpdesk.mnsu.edu/

Connecting To Your Board

Once you have plugged in both the HDMI and the USB cables successfully, you are just about ready to use the board. However, if you see that your board is not responding right away there may be a few problems that the following steps can help you address. To make absolutely sure that your computer is connected to your board, you will want to open up the System Menu for SMART Notebook. Also, make sure you have SMART Notebook open on your computer when going to the System Menu.

  • For PC Users

    To access the System Menu for your SMART Board, look to the dashboard at the bottom of your screen, and will likely be found towards the right hand end.

    If you do not find this sitting right out in the open you will have to look in one of two other places. Also on the dash there should be an arrow-like button that you can click to bring up a menu of background programs that are running, and you should find it there. If it is still not there then you will have to open it manually by searching your computer for SMART System Menu. If you are on Windows 10, the search bar should be on the left hand side of the dashboard next to the Start Menu. If you are on Windows 7, the search bar should be within the Start Menu. If you are on Windows 8, the search bar should be located within the Start Menu as well, just look for the Magnifying glass symbol.

  • For Mac Users

    To access the System Menu for your SMART Board, look to the dashboard at the top of your screen, and will likely be found towards the right hand side.

    If you do not find this immediately, you will have to do a simple search for it. Open up the spotlight search which can be found near where you were already looking as a magnifying glass icon. When you have the search open, enter the term SMART System Menu, and you should find it there. Open the program.

When you find the SMART System Menu icon click on it, and it should bring up a menu of options to choose from. Click on the option that says SMART Settings.

The SMART Settings should open up a new window. This window should contain options for changing SMART Hadware Settings, learn about software and product support, manually orient/align the SMART product, change the language settings, and a connection wizard to assist in connecting to your board.

You will notice that at the bottom of the window there should be a message reading The SMART Board service is not running., No SMART Boards are connected. Press Connection Wizard. both with a red x preceeding them, or that The SMART Board interactive whiteboard is working properly. with a green check preceeding it.

We highly recommend that you check this every time you wish to use the SMART Board to ensure that you are in fact connected. If you see that you have a red X with the message No SMART Boards are connected. Press the Connection Wizard you are likely not connected to a board at all. Make sure that you have the USB connected as explained back up at Step 4. After you have made sure that you have everything in correctly go ahead and click on the Connection Wizard which instructions are below. If you see a red X with the message The SMART Board service is not running go over to the board and make sure that your board is turned on. After you are sure that it is in fact on then go ahead and click on the Connection Wizard which instructions are below. If you see a green check mark with the message The SMART Board interactive whiteboard is working properly then you should be all set. The board should be fully functional when you see this message.

Connection Wizard

Clicking the connection wizard should bring up a new window that will immediately begin trying to connect your computer to a SMART Board device. If you are connected to the board properly, and the board itself is on you should see the board show up within this window. There should be a message indicating that you are now connected to the board. If you aren't connected properly or if the board isn't turned on, the Connection Wizard will not find the board and will state that No SMART products found. If this is the case, then go back and check to make sure you are plugged in properly and that the board is on. If you are still having troubles then feel free to contact classroom support by using the in-class phone and dial x3221 or submit a request for help at http://helpdesk.mnsu.edu/.

Orienting Your Board

Every time you begin using the SMART Board it is recommended that you re-orient your board. The process is extremely quick, and can help to prevent problems in the future. Many boards will have a button on the boards themselves that will allow you to quickly go into the orienting process. See above in the Identify your board section to see if your board has one of these. Otherwise you will have to activate the orientation process from your computer. You will have to go back to the SMART System Menu which was explained back up in the Connecting To Your Board section. Instead of clicking the Connection Wizard, simply select the Orient/Align the SMART Product. Make sure you are plugged in, connected, and can see the screen being projected onto the board when you do so. This will bring up a gray orientation screen with little red crosses to press. Touch them on the board to orient it. You shouldn't have to do more than a few touches, likely each of the four corners of the screen. Once you are done, the screen will close, and your orientation is complete.