Shawna Keating, Student Service Coordinator: Crawford

| Graduate Assistant

Address: 111 Carkoski Commons, Mankato, MN 56001
Phone: 507-389-5300

Education: I graduated from the University of Wisconsin - Milwaukee in December of 2020 with a Bachelor of Arts degree in Theatre. Currently, I am working on a Master of Science degree in Counseling and Student Personnel, with my emphasis being College Student Affairs here at MNSU Mankato. 

What I Like About Being an SSC: The biggest thing I've enjoyed is enhancing my abilities as a supervisor. I always used to be the person in a group who would follow the leader, but this role has made me more confident in taking charge and managing others in a holistic way. Every day is a new experience and an opportunity to make our residents' time in our community great!

Favorite SSC Memory/Experience: So far, my favorite experience has been movie night with the CA staff. Although I don't supervise them, taking that time to get together, have fun, and forget about our jobs for a while has been awesome. I also really enjoy doing one-on-ones with my DA staff so that I can connect with them as people - not just as my staff members. 

Professional Development: No matter where I end up, the skills I use and sharpen in the SSC role will benefit me greatly. While I still do have a supervisor for support and guidance, the role is very autonomous. I get a lot of freedom to get creative and steer the ship myself. I also appreciate the professional development fund that I'm allotted, as the memberships I've purchased for ACPA and NASPA have helped me a ton with my classes as well as given me the chance to learn more about the field I hope to enter. 

Position Balance and Academics: Finding balance between working and doing school is so important regardless of the program you're in or the job you have. My supervisor has been stellar at checking in to see how I'm doing and taking things off my plate if I'm finding myself with too much on it. You're capped at 20 hours per week, so it's important to give yourself grace and allow yourself to put things aside until you're back in the office. You're a student first and foremost, and Residential Life truly cares that you can thrive in both parts of your life. 

My Professional Dream: After grad school, I hope to find a position somewhere in Wisconsin or Minnesota. I want to be a part of making the higher education experience meaningful for anyone who steps foot on campus. Whether that be in a Residential Life role or not is up in the air - but it sure is a top contender!

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