Emergency ProceduresPage address: https://www.mnsu.edu/vehicles/policies/emergency.html
Emergency Procedures For State Vehicle Users
A. If an emergency occurs during a trip with a Minnesota State University, Mankato vehicle, the driver should use one of the following procedures:
- During office hours telephone for assistance or instructions by calling:
Facilities Services Office collect at (507) 389-5649; or
MSU Garage collect at (507) 389-1119; or
Security at (507) 389-2111 (they don't accept collect calls).
- NOTE: Depending upon the circumstances, it may require a call back from MSU to the driver. Therefore, this person should inform the MSU office of the location and number of the telephone that is being used (Cell phone of individual if possible), then if necessary, await a call back.
- Between 4:00 p.m. and 7:30 a.m., or on weekends call MSU Security at (507) 389-2111 (they do not accept collect calls).
- Go to the nearest garage that handles emergencies. If this garage is able to solve the problem, use the Voyager Fuel Credit Card in the key packet for small repairs - windshield wiper blades, etc. If larger costs are needed, the MSU Facilities Office will assist you with the proper procedures for repair and payment, if necessary, it is permissible to have the car towed to this garage. This is the preferred procedure if it is possible to do.
B. When a call is made to MSU, be prepared to furnish this information:
- Name of caller (driver of vehicle);
- Number of state vehicle (make - Plymouth, GMC, Ford, etc.);
- Location - ie., number of highway, distance from nearest town or highway intersection, or other distinguishing means for location;
- Nature of problem - ie., accident, car off the road, motor dead, lights out, transmission failure, etc;
- If it is possible to get assistance from a mechanic or repairman;
- Number of people in car and if assistance is needed to transport occupants back to MSU.
C. If a vehicle is left on a road or a street unattended, the nearest law enforcement agency should be notified. The license plate number and exact location should be given to the authorities. Emergency stickers for the vehicle are in the Vehicle Information Booklet in the glove compartment of the state vehicle.
D. In every case, when an emergency occurs, drivers are expected to do what is necessary to provide for the safety of all persons concerned. The driver is then responsible for the car.
E. Clear communication based upon rational decisions is essential for the best solution to the problem.