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Minnesota State University, Mankato

Minnesota State University, Mankato

Strategic Plan

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The ITS Strategic Plan

The Strategic Plan for Information and Technology Services includes five pillars:

  1. Student and Faculty Success: IT will be leveraged to enhance learning outcomes, improve retention, introduce new teaching models, and further our applied research mission.
  2. Service and Process Improvement: IT will be leveraged to create more efficient campus business practices and improve services to MSU stakeholders.
  3. Superlative Access to Data: MSU students, faculty and staff will have ubiquitous, high-speed, secure and reliable access to their data regardless of device or platform.
  4. Professional and Effective Staff: MSU IT staff will be courteous and well-trained, familiar with state-of-the-art technologies and best practices, and provide best-in-class service and support.
  5. Relationships, Partnerships, and Communication: MSU IT Services will build strong working relationships with MSU academic and business units; form strategic partnerships with industry and sister schools; and communicate effectively with campus stakeholders. This Element is foundational to the success of all ITS initiatives.

We encourage you to provide feedback on this strategic plan should you have questions or comments.