The Center for Workforce Professional Education offers a growing catalog of self-paced, live online, and hybrid course offerings. Pursue non-credit professional development with the convenience and flexibility of a virtual platform.
8/25 - 9/15 | Thursdays | 8:00am - 12:00pm
Employees join companies but leave managers. In Gallup's comprehensive 2015 study, they found a harsh truth: 75% of people quit their job to "get away from their manager" at some point in their career. Meaning, the number one reason why people quit their jobs is because of a bad manager. Don't let this happen to your organization! Invest in your new supervisors and managers and equip them with the skills they need to transition into a leadership role and manage their teams effectively in this brand new and highly engaging 16-hour workshop. Over four weeks, participants will learn from expert instructor Dawn Beck, engage in group activities, discover and build on personal strengths, practice new skills, connect with a cohort of peers, and gain the confidence they need to immediately apply their new skills in the workplace.
Roll up your sleeves and learn practical skills that can immediately be applied to your role and organization. The Customer Experience Certificate program offers a non-credit, professional development opportunity for participants to develop deeper insights and understanding about the experiences your customers are having with your brand and organization. Learn how to integrate best practices and innovative methodology by immersing yourself in a program designed by professionals, for professionals. Classes are fast-paced, interactive, and provide practical tools you can take back to your workplace and immediately make an impact.
With over 12 million women-owned businesses in the United states, this course serves as a platform for female leaders to engage and uplift each other by inspiring positive change. In this non-credit, professional development program, you will learn how to navigate the nuances of leading a powerful organization through leadership, barrier destruction, and influence.