Technical Communication (GC)

Catalog Year 2026-2027

The graduate certificate program prepares participants for careers in technical communication, emphasizing current industry practice in the research, writing, editing, and publishing of (print or online ) technical documents. Required coursework emphasizes the development of student skills in audience analysis, problem solving, and collaboration within the workplace as well as the production of text and graphics for print and online publication. Special topics courses focus on industry practice in standards and documentation, document design, web development, usability testing, international communication, or other topics of importance to technical communicators. Although 500-level courses in the graduate certificate focus on skill development and industry practice, they also explore theory and research supporting industry practice.

Program Requirements

Common Core

Editing the content, organization, format, style, and mechanics of documents; managing the production cycle of documents, and discovering and learning microcomputer and software applications for technical editing tasks.

Prerequisites:
none

Restricted Electives

Advanced Tech Comm Elective - Choose 3 Credit(s).

This course, to be taken in the first year of MS coursework, addresses technical communication as both an academic and professional field. The course surveys history, foundational scholarship, research questions, and research methods in the academic field of technical communication. Students will explore the relationships between the scholarship and the practice of technical communication.

Prerequisites:
none

This course addresses the planning and execution of content through methodological approaches to data analysis and content development. This course surveys the planning, creation, and management of content within editorial development, experience design, and systems design. Students will explore the methods of content strategy to compile, extract, and develop meaningful content that uses multimodal tools for visualization.

Prerequisites:
none

The course addresses the use of research to answer questions and solve problems in the technical communication workplace. The course addresses research methods commonly used by technical communicators, such as interviewing, surveys, usability testing, and secondary research.

Prerequisites:
none

Topics relating to rhetorical theory in the workplace, including examination of how workplace cultures shape writing assumptions and approaches. May be repeated with different subject matter.

Prerequisites:
none

Examination of instructional design principles and models, including research in theory and practice of instructional design for technical communicators in academic and industry settings.

Prerequisites:
none

Theory and practice in the development and production of proposals, focusing on the researching, writing, and management of proposals by technical communicators.

Prerequisites:
none

User experience is a more holistic, contextualized approach to understanding an individuals encounter with technologies, systems, and documents. The course addresses theory, research findings, case studies, and methods for conducting user experience research.

Prerequisites:
none

Tech Comm Elective - Choose 3 Credit(s).

Introduces students to theories of usability and teaches students various methods to evaluate design for usability including heuristic evaluations, card-sorting, task-based evaluations, and fieldwork.

Prerequisites:
none

Students learn how to research and write technical information for multiple cultures, both locally and internationally.

Prerequisites:
none

This course is designed to introduce students to technical project management. This introduction is achieved through participation in a simulated project management experience. Assignments include standard documentation associated with project management and reflective writing.

Prerequisites:
none

Analysis and training focused on concepts and practices of visual design as they relate to technical and professional communication.

Prerequisites:
none

Topics in theory and practice of technical communication. Hands-on course which implements the theories discussed. May be repeated with different subject matter.

Prerequisites:
none

Creating both on-line and hard copy documentation for products, with emphasis on computer software and hardware documentation for users. Attention also to policies and procedures as written for a range of uses, e.g. employee handbooks, manufacturing processes, and usability testing.

Prerequisites:
none

This course addresses the skills required for technical communication within the context of health and medicine. Students will discuss typical audiences, purposes, and genres of health and medical communication. Students will adapt complex health and medical information for audiences with varying levels of knowledge, demonstrating awareness of audience analysis, visual design, plain language, and ethics.

Prerequisites:
none

This course, to be taken in the first year of MS coursework, addresses technical communication as both an academic and professional field. The course surveys history, foundational scholarship, research questions, and research methods in the academic field of technical communication. Students will explore the relationships between the scholarship and the practice of technical communication.

Prerequisites:
none

This course addresses the planning and execution of content through methodological approaches to data analysis and content development. This course surveys the planning, creation, and management of content within editorial development, experience design, and systems design. Students will explore the methods of content strategy to compile, extract, and develop meaningful content that uses multimodal tools for visualization.

Prerequisites:
none

The course addresses the use of research to answer questions and solve problems in the technical communication workplace. The course addresses research methods commonly used by technical communicators, such as interviewing, surveys, usability testing, and secondary research.

Prerequisites:
none

Topics relating to rhetorical theory in the workplace, including examination of how workplace cultures shape writing assumptions and approaches. May be repeated with different subject matter.

Prerequisites:
none

Examination of instructional design principles and models, including research in theory and practice of instructional design for technical communicators in academic and industry settings.

Prerequisites:
none

Theory and practice in the development and production of proposals, focusing on the researching, writing, and management of proposals by technical communicators.

Prerequisites:
none

User experience is a more holistic, contextualized approach to understanding an individuals encounter with technologies, systems, and documents. The course addresses theory, research findings, case studies, and methods for conducting user experience research.

Prerequisites:
none

Advanced Elective - Choose 3 Credit(s).

This course will focus on preparing professional trainers and developers in communication teaching, training and development.

Prerequisites:
none

This course is designed to enhance the communication skills of professionals. Students will learn theory and techniques of presentation for academic conferences, professional meetings, business and industry presentations, interviews, and group meetings. The use of technology in professional communication will be highlighted.

Prerequisites:
none

Provides a foundation in public relations management within different types of organizations. Includes coverage and critical evaluation of organizational structures, management styles, strategy implementation, crisis communication, and other situations within public relations management.

Prerequisites:
none

Special topics course related to communication, media, and/or music industry. Course may be repeated for credit with different topics offered.

Prerequisites:
none

Theory and practice of social media in professional settings. Includes strategies for content development, network analysis, and analytics.

Prerequisites:
none

Introduction to the major theories of the nature of composition and their pedagogical application.

Prerequisites:
none

This course aims to develop students' understanding of the interdisciplinary field of second language (L2) writing and, more specifically, the unique characteristics and instructional needs of L2 writers across multiple contexts.

Prerequisites:
none

This course will examine current instructional practices used to teach writing in academic settings. This course can be repeated for credits as the topic changes each time it is offered.

Prerequisites:
none

This course, to be taken in the first year of MS coursework, addresses technical communication as both an academic and professional field. The course surveys history, foundational scholarship, research questions, and research methods in the academic field of technical communication. Students will explore the relationships between the scholarship and the practice of technical communication.

Prerequisites:
none

This course addresses the planning and execution of content through methodological approaches to data analysis and content development. This course surveys the planning, creation, and management of content within editorial development, experience design, and systems design. Students will explore the methods of content strategy to compile, extract, and develop meaningful content that uses multimodal tools for visualization.

Prerequisites:
none

The course addresses the use of research to answer questions and solve problems in the technical communication workplace. The course addresses research methods commonly used by technical communicators, such as interviewing, surveys, usability testing, and secondary research.

Prerequisites:
none

Topics relating to rhetorical theory in the workplace, including examination of how workplace cultures shape writing assumptions and approaches. May be repeated with different subject matter.

Prerequisites:
none

Technical communication course designed specifically for STEM industry professionals. Emphasis on practical artificial intelligence, development of technical communication skills and expertise needed for business- and industry-specific documents and presentations for internal and external audiences.

Prerequisites:
none

Examination of instructional design principles and models, including research in theory and practice of instructional design for technical communicators in academic and industry settings.

Prerequisites:
none

Theory and practice in the development and production of proposals, focusing on the researching, writing, and management of proposals by technical communicators.

Prerequisites:
none

User experience is a more holistic, contextualized approach to understanding an individuals encounter with technologies, systems, and documents. The course addresses theory, research findings, case studies, and methods for conducting user experience research.

Prerequisites:
none

Policies

Successful applicants must have completed a technical, business, or professional communication course or demonstrate equivalent professional experience.

International applicants: Minimum TOEFL iBT score of 80, IELTS score of 6.5, or Duolingo score of 110.

Degree
Certificate

Major Credits
12

Total Credits
12

Locations
Mankato; Online

Career Cluster
Languages and Literature