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Minnesota State University, Mankato
Minnesota State University, Mankato

Deaf, Hard of Hearing Services

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Accessibility Resources provides services for students, faculty, staff, and the general public who are Deaf, Hard of Hearing or Deaf/Blind for university sponsored courses, programs, meetings and events. Sign language interpreting, transcribing and FM systems are the accommodations most widely used by individuals who are deaf or hard of hearing at Minnesota State University, Mankato. For students, the first step to obtaining services is notification to Accessibility Resources and provision of documentation. Schedule time to meet with staff in Accessibility Resources so a determination of appropriate accommodations can be made. This should be done in a timely manner so services for the semester can be arranged.

Beyond sign language interpreting, CART (communication access realtime translation) is a transcription service used which is similar to captioning as it provides those who are deaf and hard of hearing access to the spoken word. It is useful for those who do not use interpreters or when written English is a more reasonable accommodation for a particular setting.

FM systems are assistive listening devices checked out on a first-come, first-served basis to students who have limitations related to a hearing loss or central auditory processing disorder. This device includes a small microphone for the instructor and a personal ear piece receiver for the student.

All requests for interpreting and transcribing services are made through Accessibility Resources. Therefore, all inquiries and requests must be referred to the lead interpreter:

Pam Boettcher
Phone: 507-389-5209
800-627-3529 or 711 (MRS)

Information needed for requests:

  • Date of Request
  • Time
  • Location
  • Name of Client
  • Event description
  • Contact Person
  • Contact Info (phone number or e-mail)
*We make every effort to fill each request, but a more advance notice provides a better opportunity to fill your request.

Types of Events Requested


  • Classes
  • Field trips
  • Meeting with Professors
  • Tutorials

Student Organizations

  • Programs
  • Concerts
  • Workshops

College Sponsored Events

  • Conferences
  • Guest Lecturers

Human Resources

  • Staff Meetings
  • Professional Development
  • Performance Evaluations

Accessibility Resources is not responsible for providing interpreting services to non-University events. Any questions should be directed to the Director of Accessibility Resources Julie Snow at 507-389-2825.

Please refer to the Interpreter Guidelines for additional information concerning this service. Students who are deaf or hard of hearing may also be eligible for other accommodations for their disability related needs and should visit with staff in Accessibility Resources about this.